Supply Chain Analyst
Current● Coordination with third-party courier services to schedule order pickup, shipment, tracking, and customer delivery.● Monitor and manage the performance of courier services, identifying areas for improvement and implementing corrective action plans when necessary.● Track and report performance data and key performance indicators (KPIs) to upper management.● Monitor and manage the performance of courier services, identifying areas for improvement and implementing corrective action plans when necessary.● Regularly evaluate delivery times, costs, and other metrics to maximize efficiency.● Achieving Customer Expectations: Evaluate customer feedback and develop procedures accordingly to ensure that great customer service is provided at all times.● Acquiring the data: Ensure the on-time insertion of relevant data in the system and design dashboards to better monitor the performance of agencies.