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Shaquille Bryan is listed as Customer Service Advisor | Developing Positive Customer Relationships for 10+ Years | 94% Customer Satisfaction based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Shaquille Bryan.
Shaquille Bryan previously worked as Customer Service Advisor at Utility Warehouse and Sales Supervisor at J.Crew.
Enthusiastic and driven retail professional with knowledge of the fashion, retail and customer service industry. Hands-on manager with the ability to build positive relationships with colleagues to create high-performing teams that work to achieve sales targets and provide great service.Here are some career achievements:Achieved a 95% customer satisfaction score, by building a strong rapport with customers and delivering personalised service and getting them to join the loyalty program. Utilised this opportunity to inform customers of in-store events, promotions and product launches via email. Became the go-to person to deliver onboarding training and deal with any inventory and delivery issues. Taught all new team members about customer service expectations, POS system and inventory system and procedures.
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London, England, United Kingdom
Answered incoming calls in a timely manner. Handled customer inquiries, troubleshooting, complaints and billing questions.Processed payments with customers and discussed setting up other payment options when necessary. Ensured personal data of new and existing customers is accurate and secure. Navigate multiple software programs daily to take calls and.
London, United Kingdom
Daily managed and directed 8 employees on the sales floor.Led onboarding training for all new employees. Focusing on product knowledge, customer service, POS system and company policies and procedures.Provided management cover for 5 stores, including duties opening and closing stores, processing deliveries, banking, and managing the shop floor.Managing all.
London, United Kingdom
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Shaquille Bryan is listed as Customer Service Advisor | Developing Positive Customer Relationships for 10+ Years | 94% Customer Satisfaction.
Shaquille Bryan is based in London, England, United Kingdom.
Shaquille Bryan has worked for Utility Warehouse, J.Crew, Ben Sherman, and Hannspree.
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