Shaquona Walker Email & Phone Number

Orlando, Florida, United States

Prepared account balances. Managed debts, collections & reconciled statements. Calculated and processed receivable bills. Updated and managed the accounting database with relevant financial information. Created and issued invoices. General bookkeeping. Light payroll duties. Responded to inquiries.

Collected and updated patient health history and data. Verified daily data entries, maintaining 100% accuracy. Resolved data deficiencies using standard procedures or by collaborating with the team leader to address incomplete documents. Always adhered to all HIPAA & confidentiality policies.

United States

Assisted customers in an inbound contact setting by addressing complaints and answering questions with professionalism and efficiency. Provided information on products, services, policies, and procedures. Accurately documented each customer interaction in a CRM database. Retrieved and reviewed customer transaction and refund history. Collaborated with.

Oversaw the daily preparation, scanning, and verification of discharged patient medical records and charts. Ensured compliance with HMA and STAT guidelines for processing medical records. Reviewed records meticulously for completeness and accuracy, maintaining a zero-error standard. Achieved daily production targets. Always adhered to all HIPAA &.

Welcomed customers upon arrival at the register, ensuring a friendly and professional experience. Verified prices were accurately reflected in the POS system. Managed various forms of payment, including checks, debit and credit cards, and cash. Operated the customer service desk, handling complaints, lottery transactions, returns, money orders, package.

Bachelor'S Degree, Integrated Business

Associate'S Degree, General Studies