Total Rewards Specialist
Current- Respond to USA and Canadian benefits inquiries received via JIRA and Gmail from internal team members and employees on plan provisions, benefits enrollments and terminations, investment/retirement savings plans, and company perks and programs.- Enroll new hires, add/remove dependents, terminate outgoing employees, and update beneficiary information in benefits portals (Victor Insurance, Employee Navigator, and Pacific Prime Insurance).- Distribute employee notifications regarding eligibility for benefits, manage the enrollment processes, and provide ongoing support for benefits, 401(k) plans (John Hancock), and RRSP plans (Manulife).- Process leave of absence requests including paid/unpaid personal leaves, maternity leaves, and parental leaves.- Promote awareness regarding company benefits coverage, perks, and programs. Lead coordination, execution, and promotion of company wellness events, challenges, and distribution of prizes. - Provide administrative support related to Short Term Investment Pool (STIP), Long Term Investment Pool (LTIP), and compensation changes.- Identify process improvements and ensure processes are documented for all Total Reward related programs.- Provide administrative support for all Benefits and Compensation related programs.