Sharae Gresham, Ma Email & Phone Number

Lead collaboration between trainees ensuring that all trainees receive adequate instruction on all pertinent claim topics. Continually update customers throughout the claim process, explaining each step in letters or via phone.Review, analyze, and make recommendations for the approval or denial of life claims.Utilize comprehension product knowledge to assist customers in their insurance decisions, resulting in exceeding all quotas and significantly increasing revenue streams in highly competitive markets.Participate in web-based "E-Learnings" and other training events to expand product knowledge and learn new analysis strategies. Develop relationships with customs in order to get them most accurate and efficient claims processing available. Consistently rated a "Top Performer" in the Life Claims Department

Utilized superior communication skills in the creation and presentation of surveys that assessed health and personal needs of families and patients.Effectively managed client purchase requests for infant supplies and other various needs.Wrote status reports that described the impact of CT Children's Medical Center (CCMC) services on individual families, which included first-hand accounts and testimonials.

Master Of Arts (Ma), Public Relations, Advertising, And Applied Communication

Innovative Public Relations Tools and Resources Social Media Metrics and ROI Market and Consumer Research Analysis Online Media Room.

Bachelor'S Of Science, Health Science

Written and Oral Communications Biology, Chemistry and Physics Proficiency Professional Growth and Development

Education record

Technical Writing Advanced Writing Rhetoric & Writing I, II