Sharalyn Root Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Atlanta, Georgia, United States

• Direct report to the Chief Executive Officer (CEO) with full P&L ownership and emergency management process automation delivery responsibilities for both public and private sector clients. Accountable for accuracy of revenue recognition on multiple service offerings and 280 active client engagements each month. Grew global Professional Services revenue 118% to $19M, while improving margins 13%. • Established scalable and sustainable service delivery operating model by implementing agile-based methodology, processes, and tooling. Enabled the team of Client Delivery Directors, Business Analysts, and Front-End Java Developers to install, configure and customize SaaS products, reducing product implementation cycle time by 65%.• Created the organizational development strategy by defining and leading recruiting processes and partnerships as well as establishing both technical and non-technical career paths. Grew the leadership team with a mix of internal promotions and external hires who managed teams across the US, Lithuania, Australia, and New Zealand. Grew the organization by 50+ resources within 18 months.• Executive sponsor of the employee lead Diversity and Inclusion (D&I) Task Force, focused on education, awareness and building an inclusive culture. Mentored the task force on defining strategy, execution approach, funding requirements, and global communications.

Greater Atlanta Area

• Member of pursuit team signing new $7B FinTech client, responsible for account management, client relationships and overall delivery. Led a team of Cloud Architects, DevOps Engineers and Cloud Security Architects defining the Cloud Delivery Operating Model, from intake and onboarding to migration and on-going support capabilities, including Microsoft Azure landing zone architecture and DevOps pipeline automation. Operating Model was accepted and adopted by the Chief Technology Officer (CTO) and Vice President of Cloud Success, enabling the client to exit 2 key data centers. • Grew Fortune 500 financial services client account from $650K to $8M in 12 months. Developed deliverable based proposals, including cloud factory structure for a data center to AWS public cloud migration program. Responsible for client relationship, resource management and overall engagement delivery.• Developed Candid Cloud Journey baseline, a proprietary framework for enterprise scale cloud initiatives. Leveraged framework to develop and deliver detailed 2-day table top session with 50+ client and 3rd party participants, facilitating role-play of application migration processes and migration approach discussion.• Collaborated with the recruiting team and managing partners to recruit, retain and mentor client facing and back-offices employees. Provided career coaching to Project/Program Managers, Cloud Architects and DevOps Engineers as well as provided direct performance feedback to consultants assigned to the account.

Greater Atlanta Area

• Managed team of cloud consultants and client resources to complete the business evaluation of an enterprise cloud migration initiative with 1000+ applications, including application identification, rationalization and prioritization. Business case with detailed financials, providing $36M annual cost reduction, approved by the client Chief Technology Officer (CTO) and Chief Financial Officer (CFO).• Led IT planning and design phases of divestiture program redefining the supply chain business model and separating a shared system landscape. Partnered closely with client Chief Information Officer (CIO) and business program lead to ensure target state system landscape met all business and regulatory requirements.

Greater Atlanta Area

• Reset direction for team of 50+ software and analytics engineers to meet initial product launch, first industrial internet revenue generating product in the business portfolio. • Member of executive leadership team forming a new organization and setting portfolio strategic direction. Actively working with customers on designing new products.

Greater Atlanta Area

• Led Chief Information Officer (CIO) team through all business planning cycles. Resolved $43M budget challenge through extensive program prioritization, resulting in $220M budget. Advised Chief Financial Officer (CFO) on strategic financial decisions to balance long-term impacts of software capitalization & influence investment targets. • Managed quarterly IT close processes & pacing for $200M budget. Partnered with FP&A to manage $7M cost pressure. Overall controllable variance to op plan was less than 0.5%. • Approved all contracted services spend engaging 1200 contractors costing $160M. Delivered $10M in annual cost reductions, driving productivity through contractor team structures and negotiations.

Greater Atlanta Area

• Contributed to the overall IT strategy for a new $8 billion organization, including the new global ERP landscape, deployment road map, budget and resource plan. 5 year program was approved for $100 million.• Defined IT project organization, growing to 40+ IT professionals & $7M vendor contract to support a multi-country, global deployment strategy. Direct budget ownership for $20M program, managing employee, contractor and hardware spend to remain on budget.• Developed a robust IT program methodology incorporating the controls of waterfall and flexibility of agile principles. Defined strategies and tools for all phases of the program.

Kansas City, Missouri Area

• Managed team of 70+ employee and contractor resources through a full life-cycle Oracle 11i ERP implementation, a $20 million project, delivering wing-to-wing customer fulfillment and financial processes for an $800M manufacturing, project and services business.• Led delivery of a new Oracle environment consisting of 20 modules, 96 business processes, 20 interfaces, and 16 conversions covering wing-to-wing customer fulfillment processes. Developed detailed cutover strategy and plan requiring understanding to-be and as-is processes, data and systems. Business and ERP teams converted all data in scope as planned within .1% accuracy.

Kansas City, Missouri Area

• Managed 50+ resources through integration and cut-over testing for the Global Finance SAP R/3 CD, FI/CO and BW implementation, a $60 million project with rollout locations around the world. Required regular project status to CFO and CEO. Recognized for successful leadership with a GE Insurance Solutions CEO award and Leadership award.

Kansas City, Missouri Area

• Designed integration testing strategy and processes utilizing HP Quality Center to manage defects and position the project to reuse test scripts for later rollouts. Developed detailed wing-to-wing integration test scenarios, completed root cause analysis of defects and implemented permanent fixes to prevent errors in production.

• Led a team tasked with process development and strategic planning for order entry and customer service organizations. Completed Malcolm Baldrige organizational assessment, identifying strengths, weaknesses and suggested improvements. The recommendations were adopted successfully. Recognized for strong contributions with Extraordinary Achievement Award and Sprint Business Customer Support Leadership Award.

Mba

Bsba