Sharams Bhattarai Email and Phone Number

Proagrica, owned by RELX Group, is a B2B eCommerce, systems integration, and data/analytics solutions provider. Currently, they are servicing over 1000 client companies within the agribusiness and food industries globally to help the industry be better connected.• Liaised with a variety of stakeholders to elicit, analyse and document client business processes to determine root cause of EDI failures and facilitate error reduction• Ensured elicited requirements are technically… Show more Proagrica, owned by RELX Group, is a B2B eCommerce, systems integration, and data/analytics solutions provider. Currently, they are servicing over 1000 client companies within the agribusiness and food industries globally to help the industry be better connected.• Liaised with a variety of stakeholders to elicit, analyse and document client business processes to determine root cause of EDI failures and facilitate error reduction• Ensured elicited requirements are technically testable and created data mapping based on collected requirements• Performed requirements gathering and system functional analysis to understand the current state of systems and processes in place and translated business needs into functional requirements and solution designs• Facilitated smooth transmission of data between various ERP systems & investigated data transmission failures within agreed SLAs• Implemented system change requests for clients and assisted in testing these changes to ensure it does not affect the quality and integrity of Proagrica systems• Completed changes to current XML/XSLT files to improve/change conversion logic when required. • Facilitated selective data cleanse and migration of customer data in customer’s server – Managed all stages of project lifecycle from analysis, execution, testing and post go-live support• Proactively identified areas to streamline and improve support for end users by writing up and maintaining documentation to a high level• Mentored and upskilled new starters in the Operational Support team by organising ad hoc training sessions and updating Knowledgebase • Developed various project documentation such as requirements documents, gap analysis, project plans, test scripts, user guides and implementations plans. Show less

• Proactive identification and implementation of areas to streamline and improve support• Proactively taking part in reviewing new implementations so they meet support standardsbefore go-live and identifying additional diagrams/guides etc required for the handover.• Maintaining and adding Knowledgebase documentation• Actively checking outstanding tickets and triaging where required• Proactive identification of areas to streamline and improve support

Contract Job

I worked as a team member to build a MIMIC database for PHD students at Western Sydney University. Eighty-five gigabyte of compressed patient database was given to a four member group. We had to work together to build an interface where the user could search, edit and add patient details. In about three month time the project was successfully completed with clients satisfaction.