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Sharan Sureshkumar Email & Phone Number
Senior manager - Supply Chain Business
at
Daraz
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior manager - Supply Chain Business
Location
Colombo, Western Province, Sri Lanka
Company size
Who is Sharan Sureshkumar? Overview
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Quick answer
Sharan Sureshkumar is listed as Senior manager - Supply Chain Business at Daraz, a with 12708 employees, based in Colombo, Western Province, Sri Lanka. AeroLeads shows a matched LinkedIn profile for Sharan Sureshkumar.
Sharan Sureshkumar previously worked as Senior manager - Retail at Daraz and Manager - CRM | Marketing at Daraz. Sharan Sureshkumar holds Higher National Diploma In Computing & Software Engineering, Computer Software Engineering from Cardiff Metropolitan University.
Company email context
Email format at Daraz
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Daraz
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Profile bio
About Sharan Sureshkumar
A Performance-driven and motivated Ecommerce manager offering 5+ years of extensive industry experience. Proficient in CRM management, Project Management, issue resolution, team building and handling pressure. I bring ambition, maturity, and a responsible approach to tasks. Additionally, as a multilingual professional with strong communication skills, I excel in liaising with diverse individuals.
Current workplace
Sharan Sureshkumar's current company
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Daraz
9 roles
Sharan Sureshkumar work experience
A career timeline built from the work history available for this profile.
Senior Manager - Retail
Current
Mar 2024 - Present
Manager - Crm | Marketing
Jun 2023 - Jun 2024
Senior Project Manager - Commercial
Jan 2022 - Jun 2023
Project Manager - Daraz Mart
Feb 2021 - Jan 2022
Team Lead - Swat (Seller And Customer Issue Resolution)
- Led 3 sub teams such as claims, seller & customer support consisting of 20+ employees.- Develop, resolve issues, and possess overall control of internal and external communications during a- service engagement, making sure all parties in the team are kept up to date.- Familiar with systems integration/system & process management.- Coordinate enhancement and feature requests with product management.- Support proposal development, solution presentation and lead the sequent delivery.- Partnering with data and analytics teams to develop probabilistic matching.- Continuously identify and drive improvement to existing service processes and procedures.
May 2020 - Feb 2021
Marketplace Executive- Seller Experience Management
- Initiated and led a parallel project to enhance overall seller satisfaction using NPS strategies while heading the SWAT team, proactively addressing potential issues and initiating permanent fixes..- Addressed process gaps, contributed to UI/UX developments, and resolved communication issues.- Successfully scaled the seller experience, mitigating negative feedback and fostering positive relationships.
Oct 2019 - May 2020
Senior Issue Resolution Executive
- Led resolution of complex issues for partners and customers, ensuring quick and fair solutions. Creating strategic roadmaps to address and resolve all significant challenges.- Managed claim approvals, addressing customer concerns, and navigating complex issues to deliver satisfactory outcomes.- Combine strategic and analytical insights derived from NPS and other sources to drive seller experience and ensure the targets related to seller satisfaction is achieved
Mar 2019 - May 2020
Issue Resolution Executive
- Conducted thorough investigations and implemented resolution strategies for seller-related issues.- Upheld service excellence, making critical decisions to balance fairness and adhere to policies.- Managed partner accounts, fostering seamless collaboration and providing timely assistance.
May 2018 - Mar 2019
Team & coworkers
Colleagues at Daraz
Other employees you can reach at daraz.com. View company contacts for 12708 employees →
HA
Haider Ali
Colleague at DarazQatar
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UR
Uroosa Rasheed
Colleague at DarazPakistan
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MM
Mohammed Musharaf
Colleague at DarazColombo, Western Province, Sri Lanka
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AP
Arnold Patras
Colleague at DarazKarāchi, Sindh, Pakistan
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EI
Entertainment Industry
Colleague at DarazChattogram, Bangladesh
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FA
Furqan Abbas
Colleague at DarazLahore District, Punjab, Pakistan
View →
SH
Shawon Hossain
Colleague at DarazBangladesh
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NB
Namra Bilwani
Colleague at DarazKarāchi, Sindh, Pakistan
View →
IN
Imran Niazi
Colleague at DarazHyderabad District, Sindh, Pakistan
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ES
Ebaddd Shuvo
Colleague at DarazBangladesh
View →
Haider Ali
Colleague at DarazQatar
View →
UR
Uroosa Rasheed
Colleague at DarazPakistan
View →
MM
Mohammed Musharaf
Colleague at DarazColombo, Western Province, Sri Lanka
View →
AP
Arnold Patras
Colleague at DarazKarāchi, Sindh, Pakistan
View →
EI
Entertainment Industry
Colleague at DarazChattogram, Bangladesh
View →
FA
Furqan Abbas
Colleague at DarazLahore District, Punjab, Pakistan
View →
SH
Shawon Hossain
Colleague at DarazBangladesh
View →
NB
Namra Bilwani
Colleague at DarazKarāchi, Sindh, Pakistan
View →
IN
Imran Niazi
Colleague at DarazHyderabad District, Sindh, Pakistan
View →
ES
Ebaddd Shuvo
Colleague at DarazBangladesh
View →
2 education records
Sharan Sureshkumar education
Higher National Diploma In Computing & Software Engineering, Computer Software Engineering
Education record
International College Of Business And Technology
FAQ
Frequently asked questions about Sharan Sureshkumar
Quick answers generated from the profile data available on this page.
What company does Sharan Sureshkumar work for?
Sharan Sureshkumar works for Daraz.
What is Sharan Sureshkumar's role at Daraz?
Sharan Sureshkumar is listed as Senior manager - Supply Chain Business at Daraz.
Where is Sharan Sureshkumar based?
Sharan Sureshkumar is based in Colombo, Western Province, Sri Lanka while working with Daraz.
What companies has Sharan Sureshkumar worked for?
Sharan Sureshkumar has worked for Daraz.
Who are Sharan Sureshkumar's colleagues at Daraz?
Sharan Sureshkumar's colleagues at Daraz include Haider Ali, Uroosa Rasheed, Mohammed Musharaf, Arnold Patras, and Entertainment Industry.
How can I contact Sharan Sureshkumar?
You can use AeroLeads to view verified contact signals for Sharan Sureshkumar at Daraz, including work email, phone, and LinkedIn data when available.
What schools did Sharan Sureshkumar attend?
Sharan Sureshkumar holds Higher National Diploma In Computing & Software Engineering, Computer Software Engineering from Cardiff Metropolitan University.
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