Sharan B Email & Phone Number

# Implementing the Versa SDWAN projects for customers based on the solution#Timely escalation of issues with OEM’s TAC Teams and Internal Engineering team, and follow-up for resolution.#Responsible for turning up new customers for end-to-end reachability# Executing planned activities as per change requested by customer #Implementing routing protocols for auto-failover test#Bandwidth upgrade and downgrade based on the customer request received on in house tool Fusion#Co-ordination with other support teams for resolving customer related issues. #Contributed to achieving 99.99% SLA target availability by delivering high quality services and identifying Outages in a proactive manner. #Managing SD-WAN environment, Hands on experience in Edge Devices.#Resolving the Network Issues like Network connectivity, Network performance, etc. which are raised by the customers using Service now ticketing tool.# Reserving IP for DNS using Infoblox tool based on request from customer#Hands on experience in Versa CSG series devices, Advantech V110, Advantech V220 devices.#Troubleshooting different type of WAN circuits (BB, DIA, MPLS, Cellular LTE)#Generating different kinds of Reports like utilization, availability, Ticket Audit etc.#Contributed to achieving 99.99% SLA target availability by delivering high quality services and identifying Outages in a proactive manner. #Configuring and troubleshooting OSPF and BGP Routing protocols in Cisco Routers #Configuration of VLAN, VTP in L3, L2 Cisco Switches (3560, 2960, 500 series), Inter VLAN Routing by Router on stick and Multilayer switch# Configure Port securities, Storm control, STP in Cisco, Huawei Switches#Configuring Switching technologies like Trunks, STP and Ether channels.#Implementing WAN Connection from Head office to Branch offices through MPLS VPN#Configuring Cisco Router as DHCP server#Troubleshooting the LAN and WAN Network#Co-ordination with the vendors/field engineers for on-site activities such as patching, cabling, and stacking.

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  R.M.D Engineering College

  Electrical And Electronics Engineering