Sharanjit Kaur Email & Phone Number

Kuala Lumpur, MY

Federal Territory Of Kuala Lumpur, Malaysia

• Responsible from end-to-end delivery of IT infrastructure (Wide Area Network (WAN), Local Area Network (LAN) and Wireless Local Area Network (WLAN) products throughout the whole lifecycle) for projects such as new.
• Central contact for the Digitalization organization in APAC regarding topics related to the Connectivity WAN, LAN, and WLAN products.
• Coordinate with stakeholders to define network infrastructure projects scope, objectives, technical requirements, and deliverables.
• Collaborate with cross-functional teams of professionals, including architects, vendor technical designer, vendor Project manager to align with project scope, goals, and deliverables.
• Develop and maintain detailed project plans, timelines, and milestones.
• Work along with vendor to manage risk management strategies, identifying potential issues and proactively developing mitigation plans to ensure on-time delivery.

Federal Territory Of Kuala Lumpur, Malaysia

•  Handling technical delivery of request management activities in the area of datacenter, cloud environments and network infrastructure projects. Responsible from end to end delivery of IT infrastructure for projects.
• Consults the plants regarding the choice of a connectivity model and connects all central and local resources that are needed to setup a wireless plant network
• Coordinates the local and regional services for the plant infrastructure (cabling, mounting, etc.) and the central IT resources (delivery access points, Wi-Fi survey, etc.) during the planning and implementation phase.
• Consultancy for suitable connectivity concepts for the plant and site Coordination on site survey for coverage
• Gathering of costs for IT- and OT-equipment & providing cost estimation summary of central delivered components (including mounting and cabling in the plant)
• Coordination of all involved resources for planning (wireless) connectivity on site

Cyberjaya, Selangor, Malaysia

 Perform Audit Checks on all devices (eg: switches, routers, Firewall) that needs to be turned over to support team Prepare Risk Acceptance Form for Accounts supported Manage and maintain all the data in Configuration Management Database [CMDB] Monthly Reporting Perform audit checks on devices under supported team Prepare contract between support.

Cyberjaya, Selangor, Malaysia

 Ensure Service level agreement (SLA) are met and exceed client’s expectation and resolve any issues affecting the daily operational work. Ensure all activities within the Incident, Change and Problem Management are as per process within the team. Ensure standardized and consistent quality process and review and perform random sampling of incidents to.

Cyberjaya, Selangor, Malaysia

Position: Change Implementation Engineer Facilitate and implement basic to intermediate level logical changes for Data, LAN, WAN, and Converged Infrastructure on a network consisting of more than 40,000 Cisco devices (routers and switches). Perform change implementation involving Network Data devices: IOS upgrade for (Cisco and Nexus devices), refresh.

Cyberjaya, Selangor, Malaysia

 Semi-Technical role of identifying SLA severity code on incident ticket. Record and Define Root Cause of incident into SLA Reporting Tool. Preparing incident tickets into a report so that it can be presented to clients and leadership. Follow up with NOC Techs to ensure that the incident tickets are update with the correct closure code. Create proper.