• Managed program for building a custom Customer Relationship Management solution for the customer service team. Worked in close collaboration with the CIO and Customer Support Executive to convert strategic vision to reality.• Managed several high priority COVID-19 initiatives – Backorder/Out of Stock Management programs worldwide.• Managed team of 10 Project Managers and 50+ engineers, architects responsible for country expansion. Launched unfranchise.com, SHOP.com, and SHOPGlobal.com sites in Malaysia.• Managed team of Project Manager to launch a new website lumieredevie.com, this site was successfully launched in 4weeks – 2 sprint cycle.• Managed team responsible for migration of onsite Vertex tax engine to cloud based OneSource solution from Thomson Reuter.• Part of core Agile transformation team responsible for defining, implementing and governing agile process. Identified KPI’s for executive reporting. Responsible for hiring, on boarding and mentoring Project Managers. • Received Market America/SHOP.com 2021 Commitment and Dependability award of the year.• Received 2019 HULK award of the month for outstanding performance in managing DJ Khaled music album launch on unfranchise.com, SHOP.com and global.shop.com, Taiwan ticket sale that generated $4million in sale in less than 10minutes and successfully managing launch of several new products in Taiwan.

• Reduced dependency and utilization of manual processes by leading accelerated 14-month implementation of cloud- based BlueYonder/JDA Advanced Allocation 7.7.2 across Nautica, Kipling and The NorthFace brands.• Completed re-implementation of BlueYonder/JDA Enterprise Planning at Vans, from project planning to execution within 6 months.• Provided more proactive repetitive processes, realized cost reductions, enhanced productivity and standardized operating procedures by implementing Full Circle-Warehouse Management System at Splendid and Ella Moss distribution center.• Facilitated selection and implementation of proof of concept of Omni-channel solution Distributed Order Management from Manhattan Associates at The NorthFace.• Contributed to planned implementation of US government-mandated project (EMV) aiding in prevention of credit card fraud through Verifone Point SCA solution.

• Managed team responsible for implementing BlueYonder/JDA Enterprise Planning and Advanced Allocation which contributed to improved performance of merchandise planning, using intelligent item attributes. o Reduced complexity by building integration into centralized Master Data Management (MDM) data hub.• Managed team responsible for integrating BlueYonder/JDA Allocation application as component of Gart Sports and Sports Authority merger, representing among 1st fully migrated and functional systems post-merger. o Rollout of application reduced staffing costs associated with maintenance of 2 applications and required operational personnel.• Managed team responsible for enabling expedited shipping of cartons to stores in 4 hours, compared to prior 24-hour time frame using legacy process, by developing custom distribution center software.• Earned Sports Authority Individual Award in recognition of JDA Allocation upgrade completion (2006).• Received Sports Authority Team Member of the Quarter for 3 consecutive years (2006, 2007 and 2008), assisting data warehouse team with applications integration and completing carton-processing initiative.

• Managed Euro currency compliance migration project, a compliance project to support Euro currency in 13 countries, from conception through product launch. • Managed the conversion of all systems companywide.

• Led and coordinated with JDA consultants throughout upgrade of E3TRIM application.• Prepared and executed test plans for all levels of testing.

• Developed codes and built the solution based off the technical specifications.

• Managed software development project, a project to add a new product feature, from conception through product launch, resulting in saving the company $420K in 1999 on telecommunication. • Led development team projected to save $420K in 1999 on telecommunication.• Developed technical specification, codes and built the solution based off the technical design.• Prepared and executed test plans.• Provided coaching on software to internal development team.