Sharanpreet Singh Email & Phone Number

Sheridan College

• Collaborated with peer students on the improvement of network infrastructure on our project in order to increase quality, reliability, effectivity and reduce expenses.
• Developed and executed a web application that can be deployed in a real time environment to reduce the complexity.
• Executed successfully knowledge of physical security, network security, computer security and cryptography on specific designated network disciplines.

Sheridan College

• Router Comparison System
• Created the network topologies of two different vendor’s router ( CISCO and juniper Network router) in GNS3, analyzed the performance in Wireshark tool which helped in differentiating the efficiency of routers from two.
• Attained more insight into Networking commands and implemented in configuring Cisco and juniper routers separately.
• Analyzed escalated issues and implemented strategies or took actions to correct and minimize recurrences displaying strong conflict resolution skills

Brampton

• Walk customers through the process of installing the software on their machines and starting up the program for the first time.
• Send technical documentation to customers who have lost or misplaced theirs.
• Refer difficult cases to a senior analyst or support tech.
• Assume remote control over customers computers when necessary to resolve problems.
• Make Hardware recommendations for customers whose machines cannot support the software.