Manager - Corporate Strategy And Business Excellence
CurrentCollaborating with department heads to channelize the operational improvements to mitigate the organizational risk level
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Sharath Kumar is listed as Corporate Strategy and Business Excellence Manager | Quality Assurance Expert | Operations Management | Risk Management | Fraud Detection & Prevention at BYJU'S, a with 15000 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Sharath Kumar.
Sharath Kumar previously worked as Manager - Corporate Strategy and Business Excellence at Byju'S and Risk and Compliance Manager at Byju'S. Sharath Kumar holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from City Engineering College.
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Experienced Manager with 6+ years in Corporate Strategy and Business Excellence, Quality Assurance, Risk Management, and Operations Management. Designed and executed a comprehensive internal Sales Escalations and Quality Assurance program across 4 departments to evaluate and mitigate risks while ensuring compliance with industry regulations. Proficient in fostering collaboration, leading process enhancements, and contributing to policy updates
Listed skills include Data Analysis, Dashboard, Microsoft Excel, Google Data Studio, and 3 others.
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India
Collaborating with department heads to channelize the operational improvements to mitigate the organizational risk level
Bengaluru, Karnataka, India
Experienced Manager in Risk Management and Quality Assurance | Expertise in Leading Teams to Enhance Customer Experience and Operational Efficiency. Adept at implementing streamlined audit procedures and collaborating with cross-functional teams to identify and resolve issues. Proficient in conducting surveys and investigations to detect trends and mitigate risks. Proven track record of reducing escalations and improving efficiency through proactive measures and data-driven strategies.
Bengaluru, Karnataka, India
Experienced leader overseeing audits and customer escalations resolution. Skilled in real-time nationwide audits to detect fraudulent practices. Utilizes problem-solving and customer-centric approach to resolve complaints effectively. Manages email escalations and conducts field investigations. Maintains comprehensive reports for risk management.
Bengaluru, Karnataka, India
Experienced Operations Associate adept at leading projects to minimize customer escalations and analyze trends. Skilled in conducting call and order audits for Sales and Marketing Campaigns in South India, proficient in Tamil, Telugu, Kannada, and English. Engages in both inbound and outbound campaigns to gather customer feedback and ensure quality interactions. Establishes and maintains streamlined processes for lead assignments and updates. Proficient in utilizing Leadsquared platform for CRM management to ensure seamless resolution of escalations.
Other employees you can reach at byjus.com. View company contacts for 15000 employees →
Japheth Beero
Colleague at Byju'SHyderabad, Telangana, India
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PK
Pushpendra Kumar
Colleague at Byju'SChandausi, Uttar Pradesh, India
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TG
Tanmoy Ghosh
Colleague at Byju'SBengaluru, Karnataka, India
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BS
Babai S
Colleague at Byju'SBalurghat, West Bengal, India
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RK
Rajesh Kumar
Colleague at Byju'SAligarh, Uttar Pradesh, India
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MB
Mohit Bharti
Colleague at Byju'SBareilly, Uttar Pradesh, India
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SJ
Stanlee Joe
Colleague at Byju'SBengaluru, Karnataka, India
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Libin Philip
Colleague at Byju'SMangaluru, Karnataka, India
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PR
Penumatsa Ravi Teja
Colleague at Byju'SVisakhapatnam Rural Mandal, India
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SK
Sunny Kumar
Colleague at Byju'SPatna, Bihar, India
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Quick answers generated from the profile data available on this page.
Sharath Kumar works for BYJU'S.
Sharath Kumar is listed as Corporate Strategy and Business Excellence Manager | Quality Assurance Expert | Operations Management | Risk Management | Fraud Detection & Prevention at BYJU'S.
Sharath Kumar is based in Bengaluru, Karnataka, India while working with BYJU'S.
Sharath Kumar has worked for Byju'S.
Sharath Kumar's colleagues at BYJU'S include Japheth Beero, Pushpendra Kumar, Tanmoy Ghosh, Babai S, and Rajesh Kumar.
You can use AeroLeads to view verified contact signals for Sharath Kumar at BYJU'S, including work email, phone, and LinkedIn data when available.
Sharath Kumar holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from City Engineering College.
Sharath Kumar is listed with skills including Data Analysis, Dashboard, Microsoft Excel, Google Data Studio, Google Sheets, Microsoft Power Bi, and Microsoft Powerpoint.
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