▪️Lead the collection’s effort for fino.lk▪️Monitoring accounts to identify outstanding debts▪️Contacting customers to inquire about their overdue payments▪️Managing customer payments and refunds▪️Sending final notice warnings to customers when payments are not being madeSkills: Business development. Customer.support .Leadership. Time management.communication.Team work

▪️Managing the credit card and loan debtor list▪️Advising customers on their payment options and suggesting methods of payments and settlement plans▪️Maintaining customers payment history ▪️Sending final notice warnings to customer’s when fail to pay their debtSkills: Debt collection.Time management.Customer Follow-up.Customer relationships management.Communication negotiation

▪️Drive Personal loan and credit card sales by affectively identifying customers needs and promoting Union bank products ▪️Managing customer bank accounts; open,close and transaction’s ▪️Resolve the customer issue with bank service ▪️Perform administrative activity’s-Managing data with banking digital softwaresSkills: Communication. Customer service. Customer relationship management. Sales Retail banking

▪️Contacting customer’s and informing them of their overdue bills▪️Maintaining company overdue payments ▪️Suggesting possible payment plans for overdue customers ▪️Visiting the company debtors address ▪️Reach out to potential costumers to generate new business Skills: Communication.Customer service.Business management. Customer Follow-Up