Shar B. Email & Phone Number

Remote

* Organize data in Excel, Google Sheets, and Docs while managing schedules to ensure clients meet important events and deadlines.* Arrange meeting and schedule for client. * Occasionally do call to confirm schedules, book a schedule, etc. * Manage Instagram and Facebook accounts by engaging audiences, analyzing data for performance optimization, and creating Canva graphics to enhance marketing campaigns and uphold brand voice.* Canva Specialist - Create stunning visuals and graphics using Canva to support marketing campaigns, social media posts, and presentations. Customize designs to align with brand aesthetics and messaging.

United States

- Coordinate daily office operations and manage administrative staff.- Create social media content and graphics to enhance brand messaging.- Manage calendars, organize meetings, confirm and book schedules via call, chat, or email for efficient workflow.

* Troubleshoot POS issues via phone, such as payment processing, POS performance, credit card device problems, and printer issues. Additionally, install new devices such as routers, printers, and Ingenico devices. (We sometimes use remote tools like LMI, ConnectWise, and VNC for assistance.)* Coding or adding new items to the POS system.* Process OLO integration with GrabHub, DoorDash, Uber, 7Shift, etc. Once integration is complete, upload the existing menu to the OLO website.* Dispatch technicians, manage tickets, reset passwords, and handle integrations with other applications, among other responsibilities.* Onboard a new merchant by installing FuturePOS software, adding menus, setting up credit card processing, and configuring printers to ensure they’re up and running smoothly.(NJ POS is closed and buyout by Shift4 together with all the employees)

Manila, National Capital Region, Philippines

* B2B, process onboarding for the new employee.* Providing support for Windows & Office, MacOS, Mobile android & iPhone.* Update system, file share network, migrate outlook, troubleshoot network issues, etc.

Manila, National Capital Region, Philippines

* Sell Windows products such as laptops, office 365, product key, software* Providing support for Windows laptops, hardware, and any Office 365 product, etc.* Update system, file share network, and upgrade Windows 7,8 to the latest version of Windows.

Quezon City, National Capital Region, Philippines

* Manage calendar and dispatch technicians.* Provided technical and customer support for a telco company.* Troubleshoot network, laptop, computer, and other devices related to the network.