Shardae Brown Email & Phone Number

Trenton, New Jersey, United States

Princeton, New Jersey, United States

Ensure compliance with regulations and controls by examining and analyzing records,reports, operating practices, and documentation; and recommending opportunities tostrengthen the internal training structure. Provide analysis, trending information, and reporting of audited data to makerecommendations for improved efficiency. Advise leadership and.

New Jersey, United States

Scheduled appointments and educate new customers on services provided withinprogram guidelines.Entered data in Salesforce system and handled database maintenance.Planned and coordinated with H.R. to host job fairs and recruit potential candidatesMaintained regular communication between departments via email and phone tocoordinate program logistics. Updated.

United States

Checked source documents and reviewed data updates in the system to ensureaccuracy.Created and maintained customer logs and book-keeping spreadsheets.Compiled, prioritized, sorted, and processed customer orders in the local database.Maintained ongoing accounts for long-time customers.Contributed to office projects and other assignments as needed.

United States

Recruited, interviewed, hired, and trained employees; implemented a mentoring program topromote positive feedback and engagement.Monitored team performance, enforcing compliance with corporate claims processes andprocedures.Evaluated accuracy and quality of data entered by staff to ensure compliance with claimsprocessing.Maintained knowledge of benefits.

United States

Examined claims forms and other records to determine insurance coverage.Resolved client complaints via phone and email.Answered questions posed by insured and medical providers regarding insurancecoverage.Managed a large volume of medical claims on a daily basis.Managed over 50 calls per day.Answered questions posed by insured and medical providers.