Human Resources Operations Manager
CurrentOversees employee record maintenance ensuring thoroughness in facilitating pre-employment paperwork and background screenings, internal changes, termination documentation, personnel file updates, etc. Manages all HRIS procedures and policies and follow-up with other HR functions to ensure they are updated and formatted consistently per company approved standards. Maintains centralized documentation for all department processes and controls, collaborating with team leaders and their staff to ensure maintenance, revision and renewal of documentation, and periodic internal testing of controls.Reviews incoming emails in the Human Resources inbox and directs them to the appropriate team member for resolution for an employee population of over 1600+. Answers Tier 1-3 employee questions.Assists with general human resource and talent activities, such as performance management, employee relations, and compliance.Provides HR policy guidance and interpretation to new and existing employees and managers.Meets compliance standards and deadlines with federal, state, provincial and local legal requirements by studying existing and new legislation; obtaining qualified opinions; enforcing adherence to requirements; advising management on needed actions.Owns relationship with vendors for all HR solutions including background screening, I9, employee programs, etc. Includes RFP and implementations, if needed. Ensures our vendors are providing standard of service required as per contractual obligations. Maintaining all HR vendor details, contracts, and files. Renegotiates and reviews services, as needed. Partners with Immigration attorney to prepare Immigration documents and secure approvals form the business Helps to develop, implement, support, Human Resource Department initiatives, policies, procedures, and systems. Uses broad knowledge of HR to contribute to HR initiatives and special projects.
