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Shardul Vaidya is listed as Specialist, Customer Technical Advocate Submarine at CIENA | Ex Tejas Networks | Ex RCOM at Ciena, a company with 7424 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Shardul Vaidya.
Shardul Vaidya previously worked as Specialist Customer Technical Advocate – Submarine Network at Ciena and Specialist , Global Technical Support Submarine at Ciena. Shardul Vaidya holds Bachelor Of Engineering - Be, Telecommunications Engineering, First Class from Bharati Vidyapeeth College Of Engineering, Navi Mumbai.
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Overall, 15 years of experience in Telecommunication domain. Currently Working with CIENA INDIA PVT LD from 2nd May 2012 till date. Previously Worked with Tejas Networks TAC from 31st Jan 2011 to 30th April 2012 Worked with Reliance Communications Ltd., Navi Mumbai from 24th Nov 2008 to 29th Jan 2011. Worked With Ericsson India Pvt LTD for 8 months from Jan 2008 to Nov 2008
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A career timeline built from the work history available for this profile.
Mumbai, Maharashtra, India
✓ Trusted technical advisor to develop rock solid customer relationships across the customer’s business to include Engineering, Operations, and Implementation. ✓ Proactively monitor and prioritize technical support case work to ensure all service level objectives and agreements are met for the franchise. ✓ Coordinate and facilitate customer business.
Mumbai, Maharashtra, India
✓ Part of Global Technical Support (GTS), providing Technical Support for Optical Transport, Switching, Subsea & NMS/EMS products of Ciena (Nortel) for all Global Customers.✓ Delivers hands-on technical assistance and troubleshooting for resolving customer hardware and software issues.✓ Using lab environment to re-create customer issues as well as creating.
Bengaluru, Karnataka, India
✓ Working as Level 2 Position Engineer TAC in solving critical traffic down issues and providing root cause Analysis for different issues.✓ Provide support to OEM partner ciena and identify the BUGS by testing and forward to development team.✓ Debug, analyze, document and if required reproduce field issue in the lab to classify whether it’s hardware.
Mumbai
✓ Planning, Engineering and Optimization of Reliance SDH/DWDM NLD optical network✓ DCN Planning and Implementation.✓ Implementation of IP based N/W equipment into existing OSI network.✓ Trouble shooting in co-ordination with field Engineer.✓ OSI Area, router Planning & Troubleshooting.
Mumbai, Maharashtra, India
✓ Handling Marconi Element manager (MV 36) and Network manager (MV 38).✓ Providing technical support via NMS to various engineers and costumers located at Sites.✓ Hands on experience on Marconi 12XX and 16XX SDH equipments.✓ Went to Mumbai MCN for replacing SMC’s (rev 4) in 1664 nodes via local login.
Other employees you can reach at ciena.com. View company contacts for 7424 employees →
Emma Mamabolo
Colleague at Ciena
Pretoria, Gauteng, South Africa, South Africa
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JE
Jordi E Morales Farah
Colleague at Ciena
Mexico, Mexico
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TP
Tim Preece
Colleague at Ciena
Crowthorne, England, United Kingdom, United Kingdom
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PK
Pardeep Kumar
Colleague at Ciena
Patiala, Punjab, India, India
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RT
Rajesh Thurpati
Colleague at Ciena
Bengaluru, Karnataka, India, India
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EM
Edilson Massuete, Pmp, Csm
Colleague at Ciena
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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AI
Anand Iyer
Colleague at Ciena
San Francisco Bay Area, United States
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HS
Harini Sampath
Colleague at Ciena
Bengaluru, Karnataka, India, India
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CT
Connor Tannahill
Colleague at Ciena
Ottawa, Ontario, Canada, Canada
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RS
R Sushmitharekha
Colleague at Ciena
Gurgaon, Haryana, India, India
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Quick answers generated from the profile data available on this page.
Shardul Vaidya works for Ciena.
Shardul Vaidya is listed as Specialist, Customer Technical Advocate Submarine at CIENA | Ex Tejas Networks | Ex RCOM at Ciena.
Shardul Vaidya is based in Mumbai, Maharashtra, India while working with Ciena.
Shardul Vaidya has worked for Ciena, Tejas Networks, Reliance Communications, and Ericsson.
Shardul Vaidya's colleagues at Ciena include Emma Mamabolo, Jordi E Morales Farah, Tim Preece, Pardeep Kumar, and Rajesh Thurpati.
You can use AeroLeads to view verified contact signals for Shardul Vaidya at Ciena, including work email, phone, and LinkedIn data when available.
Shardul Vaidya holds Bachelor Of Engineering - Be, Telecommunications Engineering, First Class from Bharati Vidyapeeth College Of Engineering, Navi Mumbai.
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