Sharecee Posey Email & Phone Number

Dearborn, Michigan, United States

Assist Credit Manager in maintaining A/R within corporate guidelines for % over 60 days and DSO. Manages the credit application process on new accounts and establish appropriate credit limits and payment terms for new and existing customers.Handles credit releases on all accounts.Lead for all audit inquires, bank, insurance and financial statement requests.

Troy, Michigan

Reviews accounts to determine which accounts are to be sent to the collections floor. Review bankruptcy and discharge/dismissal accounts to determine if there are any assets that can be collected upon.

Southfield, Michigan

Negotiate payment arrangements on all accounts. Prepare Consent Judgment’s, payment arrangements and other correspondence.Review accounts to set wage, bank and tax garnishments.Skip trace using Lexis Nexus and Experian

Creates patient activities as a reminder for the following tasks including but not limited to follow-up calls for patients, to initiate discharge of patient, to contact a patient's doctor's office, to mail a letter to a patient, and any other reminders necessary as it relates to a patient's careContacts the pharmacists to alert them of any changes in.

Research and investigate customer's accounts for previous bad debt on new installsCollect balances on past due accounts as well as negotiate payment arrangementsAnalyze NSF checks on customer's accounts to determine which customers maintain serviceKnowledge in the following operating systemsCable Data

Answer employee questions regarding insurance coverage, pensions and retirement plans Provide detailed descriptions of coverage plans Assist with applying for family benefits such as child care subsidies and saving plans Answer questions regarding changes in benefits, retirement plan payout terms and schedules

Handled inbound and outbound calls in call center for five statesManaged high call volumes while processing services for: long distance, wireless, DSL, Dish and Land line phone serviceResponsible for disconnecting and restoring services for customersPerformed managerial tasks such as taking over calls from representatives who could not handle irate.

Handled inbound calls, answered multi-line telephone, routed calls, and took accurate messages Certified sales associates with bronze, silver, or gold recognitionManaged office documentationGreeted and directed visitors / customers to their destination and provided general information Performed faxing, photocopying and filing duties Trained new.