Sharee Feist Email & Phone Number

Perth, WA, AU

Perth, Western Australia, Australia

• I provide expert guidance to the Department of Education on the Compass platform, offering timely troubleshooting assistance, managing the observations task board through testing and user education, and delivering.
• Provide guidance and advice to the Department of Education on the Compass platform.
• Assist with troubleshooting in a timely manner
• Manage the observations task board through testing, education on how the platform is working as intended or liaising with product owners if there is a defect.
• Deliver training, workshops, and documentation meeting client expectations.
• Foster strong relationships with clients and stakeholders.

Perth, Western Australia, Australia

• Experienced and passionate professional with a track record of success in the Australian education sector. Proven ability to drive conversations and generate new business opportunities. Skilled in articulating.
• Generate new business opportunities through inbound leads and targeted outbound lead generation.
• Contribute to refining and improving the lead generation process.
• Collaborate with Senior Leadership Team and Marketing teams to develop regional sales strategy and execution plan.
• Exceed quarterly targets for qualified leads, product demonstrations, and customer acquisitions.
• Stay updated on Compass product offerings and actively participate in training sessions.

Perth, Australia

• Dedicated and results-driven professional with a focus on managing client relationships and driving customer satisfaction, retention, and revenue growth. Skilled in providing exceptional customer service and support to.
• Lead the way in providing schools with Compass training including constant improvement and development of our training processes to meet school's needs.
• Provide consultancy to achieve customised use of Compass modules.
• Work with schools to develop a module implementation plan.
• Provide solutions to schools that are seeking specific functionality.
• Customer relationship management.

Perth, Australia

• Working on the webSIS Replacement project to provide testing on the software with school administrative procedures in mind.Key Responsibilities
• Investigating webSIS software for gaps, improvements and errors
• Creating meeting agendas and accurately recording meeting minutes
• Identifying and recording training issues with school administration processes in mind
• Using written communication to develop HelpCardsKey Achievements
• Successful negotiation with developers in bug resolution within webSIS

East Hamersley Primary School

• Key Responsibilities
• Operating Integris including processing enrolments, updating attendance records, processing transfer activities and updating student medical records
• Managing the school website and a range of electronic applications
• Operating RM Billing including updating student accounts and receipting
• Assisting parents, suppliers, visitors and teachers with enquiriesKey Achievements
• Liaised with web developer to create a website that represented the school and its values

Pearsall Primary School

• Key Responsibilities
• Operating Integris including updating information and processing enrolments
• Operating RM Billing including updating student accounts and receipting
• Assisting parents, suppliers, visitors and teachers with enquiries
• Producing large documents requiring professional desktop publishingKey Achievements
• Successfully trained relief and transitioning staff in the School Officer role

Liaising with local governmentPreparing building plans Amending plans to suit council requirements

Certificate Iv In Training And Assessment, Training And Assessment

Currently studying for the Certificate IV in Training and Assessment

Leadership Development Program

As part of this course, I learned about the following; - Model the qualities and behaviour of an effective leader. - Adapt your leadership.

Education record