Sharee Paul Francis Email & Phone Number

Bengaluru, Karnataka, India

Monitoring project progress and creating project status report for project managers and stakeholdersOverseeing and managing new product launch activitiesCoordinating with project manager for project completionMaintaining and monitoring project plans, project schedules, work hours, budgets, and expendituresOrganizing, attending, and participating in stakeholder meetingsDocumenting and following up on important actions and decisions from meetingsEnsuring project deadlines are metProviding administrative support as neededUndertaking project tasks as requiredSupervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.Gathered requirements for ongoing projects and organized details for management use.Collaborated with project leaders to comply with accounting needs for project maintenance requirements.Oversaw productivity streams for ongoing and special projects.

Bengaluru, Karnataka, India

Monitoring project progress and creating project status report for project managers and stakeholdersOverseeing and managing new product launch activitiesCoordinating with project manager for project completionMaintaining and monitoring project plans, project schedules, work hours, budgets, and expendituresOrganizing, attending, and participating in stakeholder meetingsDocumenting and following up on important actions and decisions from meetingsEnsuring project deadlines are metProviding administrative support as neededUndertaking project tasks as requiredSupervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.Gathered requirements for ongoing projects and organized details for management use.Collaborated with project leaders to comply with accounting needs for project maintenance requirements.Oversaw productivity streams for ongoing and special projects.

Bengaluru, Karnataka, India

Coordinated for domestic and international travel, including flight, hotel, and car rental reservationsProvided end to end solutions that assist companies meet their objectives at competitive ratesSupervised, mentored, trained, staffed and delegated assignments to ensure maximum productivityConducted purchasing activities for office supplies and equipment and maintained proper stock levelsWorked promptly and quickly to resolve any issues with hotels, tours or travel arrangementsProvided solutions to the problems for unhappy customers and clientsProvided travel services by e-mail and phone in an professional mannerOffered advice and assistance to customers, paid attention to special needs or wantsUtilized client and staff feedback to maintain customer partnerships and increase revenue.Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutionsDeveloped highly empathetic client relationships and earned reputation for exceeding service standard goalsEducated customers about billing, payment processing and support policies and proceduresSourced vendors for special project needs and negotiated contracts.Arranged corporate and office conferences for company employees and guests.Maintained CRM database with customer updates and report generation.HR ManagerTrained new personnel regarding company operations, policies and servicesMaintained "open door" policy to encourage employee communications and resolution of issues.Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.Developed comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.Implemented behavioral-based performance management system to define expectations, standards and key performance areas.Evaluated employee records and productivity to complete employee evaluations.