Maintained clean and organized office space as well as showroom.Created, maintained, and updated filing systems for paper and electronic documents.Updated reports, managed accounts, and generated reports for company database.Oversaw office and shop inventory by ordering and stocking shipments. Checked incoming orders and organized new stock.Developed and maintained successful relationships with vendors, suppliers, and contractors.Collected payment by cash, debit/credit card, and used Point of Sale system to process transactions.Coordinated special projects and used in-store system to locate inventory and place special orders for customers.Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.Identified and communicated customer needs to supply chain capacity and quality teams. Answered customer questions about products and services, helped locate merchandise, and promoted key items. Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.Completed daily tasks accurately and on-time to support office and shop needs.Maximized safety and production levels by frequently cleaning and organizing work areas. Supported production needs by performing routine tasks using standard procedures and equipment.