Shareeda Smith Email & Phone Number

United States

Perform industry research using publically available data sourcesRequisition and purchase private data sources to provide research and analysisUse data mining tools to collect data for further research and analysisWork collaboratively with programmers to create tools to collect and analyze dataManipulate data using data analysis tools to discover insightsGenerate and deliver reports from data analysisOffer suggestions and direction from analysis to help guide organization decision-makersCollaborate with different teams and departments to provide expertise and insight

Keep track of OS load dates for machines to ensure the latest updates have been downloadedHow to format or wipe hard drives of laptops and desktopsTrack inventoryUnderstanding testing wireless network, testing smart card, testing softwareAble to build and take apart a computer with easeImage laptops, desktops and tabletsI worked with Windows 7 and Windows 10. I have to make sure all the apps are working on the device (laptops, tablets and desktops) checking the software center. Checking SCCM to make sure nothing is wrong. Make sure the updates going through. Make sure the client can backup and restore their information

Norcross, Ga

Work in collaboration with the technology team including the EducationalTechnology Specialist, Director of Instruction, principal’s, and othersto ensure ongoing communication in support of the administrative andeducational goals of the district. Provides maintenance, repair and end user support for desktop and laptop computers. Performs installations and upgrades of desktop and networksoftware. Maintains and repairs printers also order printer supplies.Manages desktop and laptop replacement cycle. Serve as a resource to the Technology Committee.

Installing cable, internet, phone and security systems. Maintaining or repairing equipment.Troubleshooting a variety of network issues. Setting up cable, running lines, checking connections

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.