Am Faizur Shareen Email & Phone Number

Hobart, Tasmania, Australia

• Proactively contact potential and existing customers to discuss energyplans, promotions, and services, ensuring a clear understanding of theirneeds and preferences.
• Sales Performance: Achieve and exceed individual and team sales targetsby effectively promoting and selling energy products and services toresidential and commercial clients.
• Product Knowledge: Maintain up-to-date knowledge of MomentumEnergy’s offerings, industry trends, and regulatory requirements to provideaccurate information and build customer trust.
• CRM Management: Efficiently manage customer data and sales activityrecords in CRM systems, ensuring accurate and timely entry of call logs,customer interactions, and sales outcomes.
• Customer Service Excellence: Provide exceptional customer service byaddressing inquiries, resolving concerns, and offering tailored solutions toenhance customer satisfaction and loyalty.
• Compliance and Policy Adherence: Adhere to all company policies,industry regulations, and compliance standards, including those related todata protection and ethical sales practices.

Sydney, New South Wales, Australia

1. Assist users with setting up and configuring IT equipment, such as computers, printers, and mobile devices. Provide support for Windows clients as needed with regards to VPN, network connectivity, hardware/software issues, etc. 2. Network Analysis: Analyzing packets, protocols, and configurations from Hosted Systems to Telstra Systems and Consumer.

Hobart, Tasmania, Australia

1. Effectively managed and resolved a high volume of IT support requests and technical incidents, ensuring prompt assistance via phone, email, and in-person interactions. Delivered exceptional service to students, staff, and external stakeholders with a strong focus on professionalism and quality.2. Proficient in troubleshooting and maintaining Windows.

Bachelor'S Degree, Information Technology

Activities and Societies: Overseas IT project, community service, local IT projectBeing an international student, it was initially a.

Bachelor'S Degree, Information Technology Majoring In Business Analysis