Shareen Othman Roel Email & Phone Number

-Provide ongoing support to families after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction; Escalate calls where necessary to the support manager, report on status of outstanding calls-Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system-Work collaboratively and professionally with other team members and teams within CareLinx (e.g., product, customer success, operations)-Exhibit excellent verbal and written communication skills via phone, email, and text-Effective time management skills and high attention to detail-Utilize verbal and written communication skills-Express superior organization and multitasking capabilities and Goal-driven, problem solver-Comfortable working autonomously and remotely, primarily via phone-Professional, confident, outgoing demeanor-Utilize Microsoft Office/Google Suite, WorkDay, Outlook.-Ability to maintain strict confidentiality, and exercise good judgment-Expected to meet performance goals set forth per CareLinx guidelines

Georgia, United States

Responsible for reviewing submitted documents to make sure they have the proper information for billing purposes.Communicate effectively and professionally with patients, teammates, healthcare professionals, and sales teamPerforming administrative tasks such as appointment scheduling, charting, and filing.Preparing patient charts, recording treatment plans, and updating dental records.Operating X-ray and 3D scanning equipment and developing radiographs for diagnostic purposes.Preparing and sterilizing surgical instruments, materials, and equipment in accordance with infection control and biohazard protocols.Assisting the surgeon with all chairside procedures including operatory setup, anesthesia administration, and cleanup.Preparing patients for surgery and monitoring vital signs during procedures.Providing patients with information on oral health care, treatment plans, and postoperative outcomes.Monitoring our stock of surgical supplies and medication and replenishing these, as needed.Ensuring that instruments and equipment are effectively maintained.Providing excellent patient care at all times.

Alpharetta, Georgia, United States

Cumming, Georgia, United States

Answering phones and scheduling appointmentsUpdating and maintaining patient dental recordsOverseeing patient check-in proceduresCoding and preparing insurance formsScheduling referral and testing appointmentsGeneral office administrationShowing patients to their exam rooms; Preparing patients for procedures and/or surgeriesAssisting with procedures such as fillings, crowns, and extractions Making dental impressions; Sterilizing dental tools and equipment and post-procedure clean-upGenerally chairside assisting of dentists and hygienists