Shareeza Noormahamud Email and Phone Number

• Invoice services using pestpac program• Documenting technician's information to appropriate cost and service• Reconciling incorrect invoices and making appropriate changes • Able to work with different environments handling multiple clients with unique pricing for each invoice.• Sorting and preparing Invoices for mailing.• Additional responsibilities such as filing work orders, providing reception and data entry relief when needed.• Processing of approximately 5000 invoices each month.

• Maintained good customer relation by assisting clients in identifying the specific services required and ensuring excellent customer service• Accessing what part may be required and order parts to do service repairs• Worked with customers to provide best solutions for their needs• Utilized outstanding problem solving skills to ensure customer satisfaction• Prepared customer statements and other correspondence for mailing• Effectively handled all complaints and queries from customers in a professional manner • Honour confidential nature of information at all times