• Participates actively in and contributes to the Verve Quality Improvement (Continuous Quality Improvement) program.• Designs, implements and evaluates life enrichment activities for the residents.• Promotes resident awareness and participation in leisure and life enrichment activities.• Maintains records for the department including, assessments, evaluation of planned activities and attendance/participation records.• Assists in planning, organizing and developing special events.• Requisitions supplies and materials as needed for activities under the direction of the life enrichment manager.• Works with family members, volunteer and community groups to implement activities that enrich the daily lives of the residents.• Assists the life enrichment manager in reviewing and maintaining a department policy and procedure manual.• Participates in monthly audits for the life enrichment department to identify opportunities for improvement and to ensure resident satisfaction.• Participates in team conferences as required.• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act and Workplace Hazardous Material Information Systems. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.• Complies with all relevant corporate policies and procedures.• Completes all requires annual mandatory training/education.• Purchases departmental supplies within life enrichment budget.• Performs all other duties as assigned.• Required to work evenings and weekends.

• Receive incoming mail, co-ordinates distribution and processes outgoing mail• Answer telephone and greets visitors • Respond to routine inquiries in person and by phone, relaying calls and messages to the appropriate personnel • Process daily bank deposits for resident accounts receivable account • Respond to resident or family member concerns and ensure that appropriate action is taken within decision-making authority and/or brings to the attention of the General Manager • Reconciles invoices and handle money• Operate a cash register and POS device

• Assess student weakness and formulate a learning plan • Help develop learning skills and improve study habits • Build a student’s confidence through progressive testing and success • Work closely with the student and build strong, personal relationships • Encourage progress• Communicate with parents and students• Monitor and document progress

• Assess student weakness and formulate a learning plan • Help develop learning skills and improve study habits • Build a student’s confidence through progressive testing and success • Work closely with the student and build strong, personal relationships • Encourage progress• Communicate with parents and students• Monitor and document progress

• Answer and place phone calls regarding patient appointments• Perform clerical duties such as copying, faxing, filing, emailing, etc.• Greet patients when they come in and direct them to the correct office • Pull and update patient files after each appointment • Check-in patients gathering all personal and insurance information needed• Receive and process payments made by patients or insurance companies• Operate a cash register and POS device• Reconciles invoices and handle money