Sharell Watson Email & Phone Number

Managed customer flow as a Hostess at Duckworth's Grill & Taphouse since Oct 2023Ensured smooth operation of the front deskEffectively handled customer inquiries and complaintsMaintained a positive and welcoming environmentElevated guest experience as Hostess at Duckworth's, ensuring a welcoming atmosphere.

Managed cash and credit transactions efficientlyProvided superior customer serviceAccurately balanced cash drawerEnsured clean and organized workspace

Expert in customer engagement and satisfaction through efficient order managementSuccessfully handled multiple tables simultaneously, ensuring optimal serviceProven ability to anticipate and meet customer needs promptlySkilled in maintaining cleanliness and organization of dining areasProficient in using POS systems for seamless transactions

Spearheaded customer service operations at Queen City gifts and newsFostered a positive shopping environmentManaged customer inquiries and complaints with professionalismBoosted customer satisfaction ratesElevated customer satisfaction by 20% through personalized service and quick issue resolution.Managed inventory, ensuring 100% accuracy in stock levels and product availability.

Warehouse Associate December 2020 to October 2021Responsible for warehouse operations, including receiving, storing, and distributing productsMaintained inventory accuracy and performed regular stock checksOperated forklifts and other warehouse equipmentCollaborated with team members to fulfill customer ordersEnsured compliance with safety and quality standards

Managed cash and credit transactions effectivelyAssured accurate and efficient customer service as a cashierDisplayed a collaborative approach in serving tablesExhibited detail-focused approach in dishwashing and table bussing

Managed customer transactions as a Hostess/Cashier at Which Wich Superior SandwichesEnsured smooth operations at the front-of-houseMaintained high standards of customer serviceHandled cash and card payments effectively

Served at Fuju Hibachi Grill, enhancing customer experience through attentive serviceHandled cash and credit transactions efficientlyEnsured guest satisfaction through anticipating needsMaintained cleanliness of dining area