Sharel N. Email & Phone Number

Melbourne, Vic, Au

↳ Employed the use of strong attention to detail and critical thinking to provide tailored feedback to students on a variety of job application documents including resumes and cover letters↳ Utilised strong organisational and time management skills to provide sound feedback in a timely manner to meet a fixed turnaround time↳ Worked largely in an autonomous role, thus being responsible for taking initiative during shifts to complete and hand over work within an agreed timeframe

↳ Apply strong verbal and written communication to consistently exceed daily targets and successfully resolve phone, email and face-to-face enquiries using Salesforce (UniCRM)↳ Routinely stay up to date and get involved in training and professional development opportunities to up-skill and maintain my skillset and knowledge base. ↳ Liaise confidently with multi-disciplinary individuals including current, past and future students of Monash University as well as parents, academics and external organisations to provide solutions to complex enquiries.

↳ Executed responsibilities in a constantly challenging and fast-paced environment that promotes learning how to work efficiently under pressure as well as communicating effectively within a team↳ Effectively used initiative and attention to detail skills to deliver excellent customer service and as a result, received multiple positive feedback forms from customers↳ Facilitated a positive work environment for co-workers and new employees by fostering positive relationships in the workplace

↳ Worked in a collaborative environment to aid students with school subjects including english and mathematics ↳ Effectively implemented time management strategies to complete marking of students' work whilst managing other tasks so as to ensure students received marked work within a reasonable time frame

Master Of Psychology (Organisational)

Graduate Diploma Of Psychology (Advanced)

Bachelor Of Science - Bs, Psychology