Sharelyn González Email & Phone Number

Guatemala City, GT

Guatemala, Guatemala

In my role as a Cx Knowledge Expert at monday.com, I was responsible for assisting our team members with questions related to the full use of the platform, billing and legal topics, both basic and complex workflows, and internal procedures.I served as a source of expert knowledge, providing the best solutions for handling each case and situation.

Guatemala, Guatemala, Guatemala

As part of the Cx Team, my primary role was to assist users with issues related to core functionalities, automation, integrations, and billing. I supported users by providing detailed walkthroughs for implementing various use cases via email, chat, screen shares, or recordings.In terms of production and operation, I collaborated with internal teams and.

Guatemala City, Guatemala, Guatemala

I was privileged to serve as a Community Manager for the Teleton 2024 event in Guatemala with 99+1 Marketing Agency. My responsibilities included:-Crafting engaging copy -Publishing content across social media platforms -Interacting with comments and responses -Managing message replies It was a rewarding experience contributing to such a meaningful cause.

Since 2018, I have been providing freelance architectural services, specializing in 3D modeling, rendering, and drafting. My work has involved transforming architectural concepts into detailed and visually compelling virtual models, as well as developing precise architectural plans for various projects. This experience has enhanced my skills in design.

Mixco, Guatemala, Guatemala

With 10 years of experience using AutoCAD and 3 years of teaching it, I have developed comprehensive course materials covering basic, intermediate, and advanced levels. I created and prepared assessments to evaluate student performance and progress, and meticulously graded and recorded individual scores. My extensive experience with the software allowed me.

Guatemala, Guatemala

I imparted English classes for Elementary grades. Being kids, the strategies were based on creativity to teach each student to effectively communicate using the language, not only understanding grammar or learning to write or pronounce, but helping them to really understand and think in the language.All these using resources allowed me to keep the.

Guatemala

Handled approximately 30 inbound calls daily, assisting customers with various needs and billing inquiries. This role enhanced my multitasking abilities as I navigated multiple systems and databases to provide effective solutions. I focused on delivering empathetic service while balancing customer needs with company interests.

Guatemala City, Guatemala, Guatemala

During my internship as a Technical Drafter Intern, I supported the architecture and design teams in producing detailed technical drawings and schematics for various projects. This role allowed me to gain hands-on experience and develop key drafting and design skills.Key Responsibilities:-Created and revised technical drawings using CAD software based on.