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- Technical Account Management- IT Cloud Managed Services (Azure)
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Azure Migration Client Service Delivery LeadAvanade Oct 2019 - PresentSeattle, Washington, UsThe Azure Migration Lead key responsibilities are:DISCOVERY:- Identify on-premises infrastructure, applications, and dependencies.- Use tools like Azure Migrate, RVTools (VMware), Microsoft Assessment and Planning toolkit (MAP), Azure Service Map to perform discovery of on-remises VMware, Hyper-V and Physical VMs and collect server configuration information, performance metadata, application data, application and server network connection data, and application data via these tools, including Configuration Management Database exports (CMDB).- Identify workloads for migration to Azure, and gather optimized cost projections.ASSESSMENT:- Evaluate technical compatibility, architecture, and performance/sizing options.- Use migration tools and application owner interviews to assess workloads/applications and integration touchpoint dependencies.- Analyze applications to determine the risk and complexity of each workload, method, and recommend migration target outcomes.- Assess the readiness of on-premises resources to migrate, right-sizing for optimal performance and Azure costs.MIGRATION:- Deliver a High-Level Design document, Communication Plan and Matrixes, and project Change Management plan including a T-minus schedule from pre-migration through post-migration tasking.- Develop, deliver, and execute a Migration Detailed Design plan, including the monitoring and data migration planning- Manage migration of: - replicating on-premises resources to Azure, - pre-migration server level checks, - report/coordinate correction/mitigation of blocking issues, - schedule migration process checks/tasks, - review post-migration server level validation, - coordinate issue remediation and final acceptance of migrated systems to Azure.REPORT on COSTS and BILLING:- These responsibilities require a solid understanding of the existing infrastructure and Azure infrastructure services cost structures and optimization planning. -
Client Technical Manager, Cloud Managed ServicesAvanade Dec 2013 - Oct 2019Seattle, Washington, UsRole: Client Technical Manager Duties: - Client service delivery management - Microsoft Azure based Cloud managed services, Private Cloud service management, and On-Premises data center managed services. - System health and readiness monitoring, reporting and 24X7 incident response - Trusted Advisor- Root cause analysis - Incident/problem management - Impact assessment, communication, containment, final remediation or corrective measures, process improvement implementation and documentation. - Service review presentations. - Continuous Service Improvement -
Collaboration Engineer, Technical Account LeadAvanade Mar 2013 - Dec 2013Seattle, Washington, UsRole: Technical Account Lead, managing client IT infrastructure -
Sharepoint EngineerAzaleos Mar 2012 - Mar 2013Role: Technical Account LeadDuties: Engage clients of our managed services offering in all technical aspects of system support and maintenance on SharePoint, Exchange, Lync, BES, and GoodLink platforms. Provide system health and readiness monitoring, reporting and 24X7 incident response on all Azaleos managed unified communications and collaboration platforms within the Microsoft technology stack. Lead or coordinate incident response as needed with clients and client vendors as an advocate during service restoration. Provide guidance to personnel on customer change management procedures, SLA standards, and incident response. Deliver Root Cause Analysis as needed and quarterly service review metrics to clients. Manage post incident problem management activities to include containment tasks, final remediation or corrective measures, timelines and process improvement implementation and documentation.
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Sharepoint Technologies LeadProdx Mar 2010 - Mar 2012Portland, Oregon, Us- SharePoint trainer at Bonneville Power Administration (DOE) on SharePoint basics to Site Administration supporting over 3000 users.- SharePoint Enterprise solutions architect, providing client mentoring and solution development using Forms Services, Excel Services, Search, Document Center and Designer Workflows.- System troubleshooting, issue resolution and root causal analysis -
Sharepoint Escalation Engineer (Contractor)Microsoft May 2010 - Aug 2010Redmond, Washington, UsProvide Tier III engineering support of Microsoft SharePoint Online technologies at Microsoft, Inc. -
Application Support AnalystNautilus, Inc. May 2002 - May 2010Vancouver, Washington, UsProvide Tier II & III support of Microsoft Office SharePoint Server, MS System Center Operations Manager 2007 R2, VMWare vSphere 4.0, ESX cx 500, 700, and 340 SAN infrastructure, .Net application support, CyberSource, etc. -
Practice ManagerOracle Jun 2000 - Mar 2001Austin, Texas, UsPractice Manager in the Seattle office of Oracle Telecommunications & Utilities Consulting group and supervised twelve consultants.- Performed personnel recruiting and placement tasks, participated in business development and maintained P&L Books for the cost center including budget forecasting. -
Sr Systems AnalystConsolidated Freightways Apr 1999 - Jun 2000Us -
Systems AnalystPathology Associates Medical Laboratories Feb 1998 - Apr 1999
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Clinscan Implementation CoordinatorDynacare Laboratory Of Pathology Mar 1996 - Sep 1997Systems Analyst for health care providers, hospitals and medical laboratories with emphasis on electronic medical records automation and integration
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Systems TechnicianE-Systems Dec 1990 - Jun 1994 -
Electronics Technician IiUnited States Navy, Uss Bainbridge Cgn-25 Jul 1984 - Jul 1990
Les Johnson Skills
Frequently Asked Questions about Les Johnson
What company does Les Johnson work for?
Les Johnson works for Avanade
What is Les Johnson's role at the current company?
Les Johnson's current role is Client Technical Manager at Avanade.
What is Les Johnson's email address?
Les Johnson's email address is lx****@****msn.com
What are some of Les Johnson's interests?
Les Johnson has interest in Children.
What skills is Les Johnson known for?
Les Johnson has skills like Sharepoint, Sharepoint Designer, Moss 2007, Scom, Vsphere, Infopath, Server Administration, Excel Services, Web Parts, Wss 3.0, Dpm 2010, Dpm 2012.
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