- Spearheaded platform growth, including the launch of a consumer engagement program and associated web features that boosted active membership by 421% over two years, the highest growth rate in the platform's 10+ year history.- Implemented a new, more flexible pricing structure for brands which increased brand product enrollments by 53% YoY, addressing the top brand pain point in the last three years.- Bolstered program operational excellence through the launch of a ML-powered quality management score and automation of tax data collection and reporting processes.

- Built segmentation and contribution profit models to assess developer and Alexa Skill performance and to pinpoint priority cohorts; evaluated Skill attributes and SDK features driving high MAU and low customer attrition.

- Conducted in-depth quantitative (i.e. pricing models, zero-based budgeting, benchmarking) and qualitative analysis (i.e. focus groups, user interviews) to define pricing and cost cutting strategies for Fortune 500 clients inclusive of 5 key dealers of a top 5 U.S. truck manufacturer, the largest business unit of a leading global coatings company, and two household name consumer goods and hospitality brands.- Scaled Accenture’s 2017 Skills to Succeed Internship Program across 29 US markets and piloted new localized programs; created a pipeline of ~200 interns from Accenture’s nonprofit partners, a 53% YoY increase in participation.- Executed ~15 design-thinking innovation sessions across Accenture’s Customer Innovation Network for C-suite and board member-level client attendees, generating $18MM in firm sales within one quarter.

- Conducted market research and benchmarking of retail experiences and brand activations for international luxury brands inclusive of Bally and Kenzo.

- Documented end-to-end application process into a playbook and assisted in working with applicants on resume and essay reviews.