Answering phones,setting appointments,confirming appointments.Reviewing legal documents with current and prospective clients.Documenting activities in clients files.Interacting and communicating with customers and trustee officescopying,scanning,emailing and filing very confidential information of clientelecoordinating and documentation for direct mailings to prospective customersOrganizing and documenting all files in Excel.

answered 16 line phone system at corporate office.Handled licensing compliance for up to 600 insurance agents and employees.Tracked continuing education requirements for all agent and CSRs.Managed all aspects of the subsidiary company ,National Insurance Licensing School including setting up classes,ordering books, grading exams, coordinating direct mailouts to potential students,organizing upcoming schools and working with Nebraska Department of Insurance for getting approval on new courses. .