Shari Hansen Email and Phone Number
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Senior IT leaders with nearly 2 decades of IT experience enabling business value through IT solutions. Demonstrated track record of increased responsibility in supporting IT Infrastructures, IT Service Management, Vendor Management, IT Engineering and Design, and Disaster Recovery.
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Platform OwnerProgressive Insurance Aug 2022 - PresentMayfield Village, Oh, UsPlatform Owner - External Data
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It Group ManagerProgressive Insurance Apr 2019 - PresentMayfield Village, Oh, UsIT Group Manager of Policy Servicing
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It Group ManagerProgressive Insurance Jan 2017 - PresentMayfield Village, Oh, UsSenior IT leader in the Infrastructure Operations Services organization responsible for the 24X7 support of data and voice technology, server (Windows, Unix, Linux servers), storage technology, cloud technology, collaboration services, monitoring tools, and automation tools. Leveraging industry standard tools in service management (incident, problem and change management) and LEAN concepts to maximize application availability and reduce costs. Also responsible for the management and career development of 120+ resources including Systems Engineers and IT Managers.
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It Group Manager LikeProgressive Insurance Dec 2014 - Jan 2017Mayfield Village, Oh, UsSelected into the training program to transition to senior IT leader. As an IT Group Manager Like, led the 24X7 support of the Network Telecom Operations Center, Tier 2 Service Management and Voice Implementation Services teams. Responsible for the career development and management of 60 resources including System Engineers and IT Managers.
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It Manager - Infrastructure Engineering - End User ComputingProgressive Insurance Feb 2014 - Dec 2014Mayfield Village, Oh, UsResponsible for the design and engineering of computing technology for Progressive employees from contact center representatives to the CEO. This includes engineering of numerous hardware and operating system solutions. Also responsible for the hardware and software lifecycle of these solutions including the ability to update and upgrade the technology with low impact and low cost.
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Executive Board - Chair - Network Of Empowered Women Employee Resource GroupProgressive Insurance Aug 2012 - Dec 2014Mayfield Village, Oh, UsChair of Progressive's employee resource group focused on women leaders. Led the Network of Empowered Women ERG to provide programming, education and tools to all employees that would help women at Progressive achieve their career aspirations.
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It Manager - Change, Release And Production Readiness Process OwnerProgressive Insurance Feb 2012 - Feb 2014Mayfield Village, Oh, UsChange and Release Management Process Owner for IT Service Management Organization- Migrated change management tool from a Notes database to the Remedy Change Management tool. Also responsible for the Production Readiness process. I led an IT-wide initiative to improve the Production Readiness process including implementation of new standard templates and a review board.
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Executive Board - Vice Chair - Network Of Empowered Women - Employee Resource GroupProgressive Insurance Jul 2010 - Jul 2012Mayfield Village, Oh, Us
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It Manager - Distributed Systems EngineeringProgressive Casualty Insurance Jul 2003 - Jun 2005Mayfield Village, Oh, UsIT Manager responsible for the engineering and design of distributed (Windows, Linux and Unix) systems support. This includes hardware and software lifecycles, vendor management, and asset management in a co-located environmment.
Shari Hansen Skills
Shari Hansen Education Details
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Malone UniversityGeneral -
Weatherhead School Of Management At Case Western Reserve UniversityInformation Techology And Organizational Behavior
Frequently Asked Questions about Shari Hansen
What company does Shari Hansen work for?
Shari Hansen works for Progressive Insurance
What is Shari Hansen's role at the current company?
Shari Hansen's current role is IT Group Manager Platform Owner at Progressive Insurance.
What is Shari Hansen's email address?
Shari Hansen's email address is sh****@****ive.com
What is Shari Hansen's direct phone number?
Shari Hansen's direct phone number is +144039*****
What schools did Shari Hansen attend?
Shari Hansen attended Malone University, Weatherhead School Of Management At Case Western Reserve University.
What skills is Shari Hansen known for?
Shari Hansen has skills like Vendor Management, It Service Management, Disaster Recovery, Business Analysis, Itil, It Strategy, It Management, Business Process Improvement, Change Management.
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