Shari Mcdaniel Email & Phone Number

Chicago, Il

Chicago, Il

Manage inventory of train food stock and cash. Keeps abreast of events in Chicago and nearby cities that would affect train loads such as games on St. Louis routes and uses that information to determine stock backordering needs. Manage the wait staff and kitchen crew on long haul trains. Take dinner reservations and coordinate breakfast and lunch meal service flows on long hauls. Ensure compliance with FDA and Amtrak Service Standards requirements regarding safe practices and sanitation standards. Successfully balances end of trip accounts without debits.Provides excellent customer service to passengers enhancing their travel experience.

Chicago, Il

Filled in as Purser when needed and managed flight crews of 3-15 flight attendants per flight. Performed FAA mandated checks with 100% accuracy lessening flight delays related to safety and security reasons. Passed yearly re-qualification training on first try every year during career.Received letters of acknowledgement for customer handling, flexibility and professionalism from customers, pilots and crew desk members.Stayed abreast of all current FAA changes, flight requirements, airport security measures and international documentation.

Master Certificate, Web Design & Application Development

B.S. Business Administration, Marketing Major