Shari Olden Email & Phone Number

Windsor, Ct

Managed a commercial loan portfolio, including financial analysis of customer financial statements, ensured compliance with program parameters, approved customer advance requests, negotiated payment plans, and handled payment collection. • Managed commercial loan portfolio consisting of 54 short term Cargo Finance working capital lines of credit with total outstanding balance up to $8.5mm.

Windsor, Ct

Managed a portfolio of performing and non-performing conventional and SBA guaranteed loans, developed workout and liquidation strategies as part of risk management, collaborated with legal counsel during bankruptcy proceedings, completed foreclosure actions, and managed bank-owned real estate (OREO) properties through to sale. Prepared documentation to request SBA repurchase of loans sold on the secondary market. Prepared and submitted SBA 10-tab files, CPC tabs and wrap up reports to SBA.• Submitted over 60 purchase request / wrap up packages to the SBA with zero repairs or denials, achieving the recapture of loan loss reserves.• Collected over $4mm in loan recoveries, $6mm of SBA guaranty purchases, and $1.5mm of SBA expense reimbursement.• Successfully negotiated multiple lump sum and term Offers in Compromise (OIC) with obligors to maximize recovery.

Windsor, Ct

Led a team of Loan Closers to manage all aspects of documentation, closing, and servicing loans to foreign borrowers exporting goods to the United States. Ensured compliance with internal credit policies as well as requirements of the ECA guaranty from Ex-Im Bank, Euler Hermes, or SACE.

Windsor, Ct

Managed financial performance, including driving marketing strategies, conducted training for sales resources, and implemented effective pricing strategies.

Windsor, Ct

Leveraged expertise in small business lending program parameters, ensured compliance with internal and external program guidelines, educated sales resources, and provided consultative services around SBA eligibility questions and issues. Implemented cross functional collaboration around program requirements, developed and implemented the necessary programs and procedures.• Developed and implemented compliance process improvements to minimize risk.• Implemented portfolio analysis process and problem resolution to prevent SBA repair or guaranty denial.

Windsor, Ct

Led a team of professionals to package SBA loans, ensured compliance with internal and SBA program requirements, exercised signing authority under SBA PLP status, and implemented programs and procedures to streamline processes and improve efficiencies.• Innovated processes designed to improve efficiency and ensure program compliance resulting in obtaining SBA approval in an average of 2 days versus 10 days.

Windsor, Ct

Assembled new SBA loan packaging documents, ensured compliance with internal and SBA program requirements, obtained SBA approval, and processed servicing actions. Leveraged technology to maintain accurate and complete SBA loan files. Collaborated with Closing team members to see loans through the closing process.

Hartford, Ct

Completed a variety of servicing functions throughout the commercial loan lifecycle, such as, drafted new loan and modification documents, confirmed accuracy and compliance of closing documents, booked new loans, processed fees, answered customer questions, and completed post-closing servicing actions.