• Process incoming RMAs and returned products from walk-ins or shipping and receiving• Test LED and solar products, assess condition for repair or resale• Assemble samples, design signage, and stage showrooms• Conduct pallet counting and building for incoming containers by product sku number• Repair industrial automatic machinery for wrapping/strapping packaging/pallets• Replace drivers in defective LED lights, LED panels in 120/480VAC, and surge protectors• Author Quick Start Guides and updates to product manuals and assembly guides• Document returned items for shipping damage, warranty coverage, and factory rebates• Photograph high resolution product images for large format printing• Assemble pallet jacks, build warehouse pallet shelving, and repair electric stacker• Create blueprints for county inspections and fire wall approvals• Assemble and tune gearing/brakes for electric bikes with customer support• Store e-bike batteries safely and test emergency backup systems for LED and Solar lighting• Handles controllers and drivers by application/output for repairs or retrofitting

Electric Bike, 2-Stroke Gas Motorized Bicycle, Acoustic Bicycle Service, Repair, Upholstery & Customization

• Created ads for community expos and graduation special sections• Designed multiple logo styles for clients• Created websites and managed content• Conducted & filmed interviews, edited footage, animated 3d logos, and posted videos to social media

• Designed marketing text & ads for email blasts and website banners• Managed & laid out seasonal catalogs & special sales price lists for dealers and consumers• Produced PowerPoint documents for sales presentations• Designed product sell sheets, brochures, and manuals• Created logos, product packaging, spec-sheets, and color mock-ups for model types• Styled products, took pictures, edited graphics, and uploaded to website• Made display stickers for product safety warnings and assembled samples• Rendered 3D graphics and 2D illustrations for AfterEffects commercials and roadside Billboards• Managed daily email marketing on multiple lead databases for dealers and consumers• Managed barcodes for sku numbers and serial numbers on product model stickers• Key holder and shop manager for retail store front showroom location• Sold Electric and Acoustic bicycles, parts and accessories • Made assembly videos, owners' manuals, and instruction guides• Assembled and repaired bicycles and managed parts inventory with 5 star google reviews

• Made style guides for graphics teams to follow• Created commercials for paid social media advertising campaigns• Made PNG alpha-channel images for PPT presentations & Live Broadcasts• Handled updates to the final documents for time sensitive large format production• Designed, formatted, & exported Blueprints and Business Agreements with Adobe InDesign CC• Managed & laid out Email Marketing campaigns in MailChimp, and ZOHO leads• Managed Front-End Design of websites, and Ads for local print publication contracts

• Filmed Seminars, edited footage, Booth Designs, and posted videos to social media• Produced new Digital & Print versions of product catalogs and price lists • Designed, illustrated, and paginated Specification Sheets and product download files online• Updated & resized logo styles and color-corrected all images for print & digital export

Sharif Williams was the Graphic Designer for the AABJ Byline Newsletter. Sharif was responsible for layout of the newsletter, photo color correction, and created interactive PDFs with clickable links for stories on different pages, email contacts, & websites. The Atlanta Association of Black Journalists (AABJ) is a non-profit organization that has been serving African American journalists in the metro Atlanta area for more than thirty years.

• Met designated goals for AHT (Average Handling Time) per call in a high volume call center• Handled multiple types of calls from a varied customer base (individuals, businesses, automotive dealers)• Utilized complex internet and software platforms while maintaining a high level of professionalism and customer service• Documented, escalated, and resolved complaints or issues properly and in a timely manner• Handled high volume, inbound service calls while supporting a global leader in computer technology• Navigated using multiple computer programs while speaking with the customer• Temporary / contract position

Assists Marketing Director at a financial services business. The data and analytics company makes financing available to a broad range of small and medium size businesses.• Made landing page mock-ups in Adobe Photoshop CC• Created vector graphics in Adobe Illustrator CC for social media posts• Made PNG alpha-channel images for PPT presentations• Handled updates to the Funding Applications and exported with Adobe Acrobat XI Pro• Designed, formatted, & exported Business Loan Agreement PDFs with Adobe InDesign CC• Managed & laid out Email Marketing templates, campaigns & lists in MailChimp, Pardot, & TrustPilot• Temporary / contract position

Wireox is a US based company, that leads in manufacturing and distribution of Cellular Phone Accessories. MVolt is a Premium Wireless Accessories Brand, Designed, Developed and Distributed by Wireox. Product designs and packing designs are created in the USA.・Created ads for website banners・Designed marketing text & ads for email blasts・Styled products, took pictures, edited graphics, and uploaded to website・Managed and laid out 3 catalogs & price lists totaling +80 pages・Produced PowerPoint documents for sales presentations・Made display stickers for product racks and assembled samples・Rendered 3D graphics and 2D illustrations for AfterEffects commercials・Designed product packaging and matching counter top & floor rack point of sale displays・Managed daily email marketing on 3 or more B2B lead databases・Designed product sell sheets, brochures, and price lists・Created 3D models for logos, products and packaging・Managed 3 different barcode languages to meet distributor needs for scannable stickers

• Physically inspected every card package • Reported daily to the Director of Quality Assurance • Supervised card orders of retail to healthcare to financial services • Ensured error-free performance • Checked jobs with JAAMS™(Job and Application Management System) • Tested barcode technology

• Made color and B&W copies for customers• Printed presentations, booklets, manuals, and rack cards• Suggested paper for brochures, flyers, and postcards and printed them• Helped customers order custom stamps• Ensured that important business forms were ready for pickup on time• Designed banners and advised customers on presentation graphics• Color corrected pictures and produced photo enlargements with a large format printer• Laminated orders and trimmed excess• Stapled documents and operated a paper folder• Printed business cards and cut them out with a laser die cutter

• Ensured that all ads were created according to client specifications and 100% satisfaction as sole Graphic Designer.• Designed all ads, special programs, flyers, and gift certificates for newspaper events, to help increase monthly circulation and sales to over $225,000.• Edited and uploaded HTML documents, and made and sent pdf files to the printer.• Laid out the entire newspaper, ensured color quality, and 10 extra 20-page special sections.• Greatly increased monthly revenues of this award-winning newspaper from $50,000 in monthly advertising sales in January 2005 to $70,000 in December 2005.• Began employment in March, 2004, which saw the year’s largest monthly increase in advertising revenues, from $43,000 to $78,000.

• Provided cash management, customer assistance, troubleshooting, and peer training.• Provided individualized service to ensure a high percentage of repeat and referral business in a competitive fast-food market.

• Earned two “Employee of the Month” awards for exceeding all service expectations.