Driving the mission of political education forward servicing our Black, Brown, and Indigenous population of Southeast Queens through design of community education courses and implementation of sustainable practices.Formed a newsletter that strengthens our alliance of 35+ businesses that sustain our mission of making food accessible through our community fridges and afterschool programs. Conduct monthly training sessions for newly onboarded team leads and volunteers to ensure they are given the tools needed to engage with the community and share information on the importance of mutual aid.

Built a concise onboarding plan per department that has shortened our timeline of initial onboarding steps from one month to two weeks.Function as primary contact for local and remote IT support for our 52 users. Maintenance and management of onsite server and network devices. Deployment configuration of user devices and peripherals.Monitoring the operations of the team in congruence with our parent company to track and report business expenses on a monthly basis.Coordinating weekly programming aimed at developing cross-functional teams that increase the effectiveness of our current roadmap.Streamlined use of budget and contractors to improve the flow of marketing projects for newly released tech. Collaborated with marketing teams to align CRM (Hubspot & Salesforce) strategies with customer lifecycle stages, ensuring personalized messaging and improved ROI.Implemented personalized customer communication strategies based on product preferences, purchasing history, and seasonal trends.

Program Manager for the implementation of a learning tool called Alchemy, used for food safety and other HR training, across our 5 U.S locations. Use of Alchemy in NY diversified our training methods to cater to our workforce demographic reducing our failed audits by 75% over the quarter.Conduct orientation sessions for an average of 50 new hires a week. Ensure they are enrolled in our employee portal - Ceridian, trained via Alchemy, and receive all necessary tools for their first day of work. Successfully onboarded 250+ employees in one month via acquisitions from catering competitors servicing Delta (Boston) and JetBlue (New York and Chicago) flights in our 4th quarter of 2021 and 1st quarter of 2022.Developed and administering on the ground training for managers that is geared towards improving employee-manager relationships and tools to become more confident and effective leaders. Since implementing, disciplinary complaints have reduced around 38.8%.Leading a culture team that implements monthly team building events and wellness workshops for all stressors. Most recently organized a week of wellness featuring full day yoga & Zumba classes and sourcing healthy food vendors to be on site for employees - promoting active living.

Improved staff development of 150 community support professionals (CPS) through facilitating group-based sessions that fostered skillset growth. Increased client participation in academic coursework and job opportunities from 20% to 60%. Accomplished this through developing training for our CPS that taught them how to promote client self-sufficiency, guide impulse control methods for folks with mental ailments, and encourage decision making outside of a diagnosis.

- Conducted literary research on how the built environment impacts the physical and mental healthof children ages 3 – 5. This research was used to create guidelines for the design of universal pre-ksites. - Presented research to NYC public schools to promote student interest in redesigning their environment. - Attended meetings with various city and nonprofit agencies to develop initiatives around active living.

- Formulated management reports and analyzed data surrounding spending efforts towards community efforts. - Reviewed and delegated grants for various non-profit organizations. - Coordinated campaigns that support programs geared towards childhood bereavement.