Shari Coia Fulton Email & Phone Number

Tucson, Az, Us

Catalina, Arizona, United States

Tucson, Arizona, United States

I host and foster an atmosphere of calm and relaxation at Miraval Arizona's Life in Balance Spa. Primary responsibilities include scheduling treatments from a menu of Aruvedic, Thai, Eastern energy treatments, body renewals, acupunture, massages, salon, skincare and more. I am responsible for spa reservations, whether it is a deluxe spa package or an individual spa treatment. I guide guests in making product and treatment decisions. I promotes wellness and serve as the final point of contact for an indigenous spa experience.

Placerville, California, United States

Designed and sent email marketing/social media posts/sales flyers/signage/banners and promotional materials. Managed member/owner services and all outreach communications to the 2000+ members, reporting on membership to the Board of Directors. Served as assistant to the GM and interfaced between the GM and floor management & staff. Managed and oversaw hiring/terminations, payroll, coaching/counseling, policies/procedures (including COVID) and communications to the staff of 25. Notable accomplishments:Refined reporting/analysis from and upgraded the antiquated membership database system.Implemented ADP Time & Attendance to upgrade & automate time tracking.Led efforts to create a new logo, rebrand, and create new signage and templates for social media.Formulated policies and procedures for COVID including internal testing and external communications.

El Dorado Hills, California

https://www.facebook.com/ZiasGelatoOwner, founder and manager of Zia's in El Dorado Hills, California. Zia's is an Italian Caffe` and Gelato Bar, with the on site production of authentic Italian gelato, amazing espresso drinks, and fresh baked goods. An Italian coffee and gelato bar experience from the heart of El Dorado Hills Town Center. Created and managed award winning community coffee shop and bakery in an upscale community. Managed all aspects of the 1600 sq ft sit down service facility from shopping center management, vendor management, inventory control, regulatory inspections, financial, advertising/marketing, quality control, stock rotation etc. Was the face of the business for interviews, public events, & business partnerships. Notable Accomplishments:Created innovative products and customer service approaches with on site scratch bakery.High customer satisfaction rating on Google and YelpAwarded Small Business of the Year in 2015 from the El Dorado Hills Chamber of Commerce.

El Dorado Hills, California, United States

Contracted to manage a project evaluating security improvements for the provider portal on the BSC website. Evaluated areas of improvement, made recommendations and managed the timeline and resources to execute the project and implement the automated improvements. Implemented manual processes and managed contracted labor to maintain this process until the completion of the project. Provided status reporting and updates to executive and program manager stakeholders throughout the project.

Provide leadership and vision for overall direction of electronic employer capabilities and services for Delta Dental Enterprise encompassing 4 regional entities and 16 states across the country by analyzing our market opportunities and developing business case proposals with key stakeholders to drive best in class services and capabilities. Develop annual business plan, including strategic vision on the direction of the platform as it relates to the overall e-Business strategy Responsible for overall online client satisfaction for this audience segment Negotiate contracts and relationships with 3rd party partners Collaborate closely with key partners and stakeholders within the company to drive overall success in the marketplace

El Dorado Hills, California, United States

Led numerous initiatives to assess and improve Blue Shield's enrollment technology capabilities for their group clients, leading to increased client satisfaction, improved cross-functional relationships, and improved operational efficiencies. Drove the analysis and metrics gathering towards developing a vision and roadmap for employer/group B2B and B2C capabilities including cost/benefit analysis, stakeholder buyin, and business case development.

Rancho Cordova, California, United States

Performed system administration and support for a real-time and batch claims and enrollment processing edi clearinghouse solutionManaged numerous customer change requests for several supported state medicaid systemsLed several large scale technology efforts in support of the California State MMIS - including compound drug claim submission and adjudication, professional claims submission, online pharmacy claim submission and a full provider call center/CRM solution

Responsible for responding to guest requests in an upscale Dallas hotel located in the Galleria Mall.

Developed a sales and marketing plan for a new student training program for a competitive national American Saddlebred national show horse facility. Trained students of all ages in competitive English show riding. Developed riders from beginner ability to performance in the show ring. Assisted the head trainer in developing high dollar show horses for successful competition across the United States. Organized our participation in multi-day events to show locations including entry record information, billing, lodging and schedules for up to 20 horses competing in multiple classes for our customer base.Developed and maintained an automated billing and record keeping system for the business, greatly improving customer satisfaction and control of financial information.

Was hand selected to join the team opening the new Midwest Market. Drove sales excellence through volume, margin, and service in the audio/video departments of the highest dollar volume store for the market in north Dallas. Interviewed, hired, trained and developed a staff of over twenty five commissioned sales people in two new stores in the division. Maintained, documented and supported sales in a store with a minimum annual budget of $22 million. Was responsible for meeting and exceeding sales budgets, training staff, creating individual development plans and meeting human resource requirements. As an individual sales performer, was a consistent top sales leader in Northern California in the home audio sales department. Responsible for maintaining product knowledge, determining and meeting customer product needs as well as meeting and exceeding monthly budgets for dollar volume in sales, gross profit margin and percentage of extended service policies sold.

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