Mohammad Shehryar Email and Phone Number
I began my professional career in 2017 as a Technical Support Engineer at one of Pakistan's leading telecom companies, Supernet Ltd. After 1.5 years, I was promoted to Resident Engineer at the National Bank of Pakistan, where I managed internet and data services across 800+ sites, including regional offices, branches, and offsite ATMs.After four years, I decided to transition into sales, driven by my passion for the field. I entered the online signage industry as a Product Listing Manager and was later promoted to Assistant to the Sales & Operations Manager. I am eager to continue enhancing my skills, learning new sales techniques, and growing further in this field.Additionally, I am familiar with common e-commerce platforms and have experience troubleshooting technical issues related to online shopping carts, payment gateways, and shipping logistics.Above all, I am dedicated to providing exceptional customer service and am always looking for ways to improve our customers' experience with our company. Whether it's answering questions, resolving concerns, or simply offering a friendly voice, I am committed to making every customer feel valued and heard.
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Design And Quotation ConsultantCustom Neon®United States -
Assistant Manager Sales OperationsCreate Neon®️ Jun 2022 - PresentUnited StatesAs a Assistant Manager Sales operation and Customer representative at Create Neon, I am passionate about helping businesses create stunning visual displays with our customized neon signs. With several years of experience in customer service and sales, I am committed to providing exceptional support to our customers throughout their journey with our company.My expertise in managing customer accounts, providing product information, and resolving issues quickly and efficiently has enabled me to build lasting relationships with our customers. I am skilled in using various communication channels, including email, phone, and chat, to provide prompt and accurate support to customers.Moreover, my experience in sales has given me a keen eye for identifying opportunities to drive revenue growth. I enjoy working closely with our customers to understand their unique needs and provide tailored solutions to help them achieve their goals.In my role at Create Neon, I am proud to be part of a team that is dedicated to delivering exceptional products and services to our customers. Whether you are looking to create a personalized neon sign for your business or want to learn more about our product offerings, I am here to help. -
Resident Engineer At National Bank Of PakistanSupernet Limited Aug 2018 - Nov 2021Karachi PakistanAs a Resident Engineer in National Bank head office karachi, my primary responsibility was to provide technical support to clients, troubleshoot technical issues, and ensure that their IT systems and infrastructure are running smoothly. With several years of experience in IT support and customer service, I was committed to delivering exceptional service to our clients.In my role, I worked closely with clients to understand their unique needs and provide tailored solutions to help them achieve their goals. I was skilled in using various IT tools and technologies, including network management systems, security solutions, and cloud services. Moreover, I have experience in configuring and maintaining various hardware and software systems, including servers, desktops, and laptops.As a Resident Engineer, I was responsible for maintaining positive relationships with clients and ensuring that their technical issues are resolved promptly and efficiently. I was adept at communicating technical information to non-technical stakeholders, providing training and support to end-users, and documenting technical procedures and processes.Above all, I was dedicated to providing excellent service to our clients and ensuring that they receive the best possible support from our team. Whether it's resolving technical issues, implementing new systems and processes, or providing ongoing support, I was committed to ensuring that our clients have the tools and resources they need to succeed. -
Technical Support EngineerSupernet Limited Apr 2017 - Aug 2018Clifton, Sindh, PakistanAs a Technical Support Engineer in Supernet ltd, I was a highly skilled and motivated individual with extensive knowledge of networking technologies and protocols. I possess excellent communication and interpersonal skills, allowing me to work collaboratively with colleagues and clients to solve complex technical issues.My professional background includes a Bachelor's degree in Telecommunication engineering and several years of experience in the IT industry. I have a deep understanding of various network protocols such as TCP/IP, DNS, DHCP, and VPNs, and am proficient in configuring, troubleshooting, and maintaining network devices and infrastructure, including routers, switches, firewalls, and wireless access points.In addition to my technical expertise, I am adept at providing exceptional customer service and support. I have a proven track record of effectively communicating complex technical concepts to non-technical stakeholders, and of proactively identifying and resolving issues before they become critical problems.As a Technical Support Engineer, I was committed to delivering high-quality service and ensuring the smooth and efficient functioning of our clients' networks. I am always eager to learn and stay up-to-date with the latest industry trends and best practices, and I am dedicated to continuously improving my skills and knowledge to provide the best possible support to our clients -
Field EngineerHuawei Technologies Jun 2016 - Mar 2017Hyderabad, PakistanAs a Field Engineer at Huawei, my primary responsibility is to provide technical support to customers and ensure the smooth operation of their network systems. With several years of experience in the telecommunications industry, I am committed to delivering exceptional service to our customers.In my role, I work closely with clients to understand their unique needs and provide tailored solutions to help them achieve their goals. I am skilled in using various Huawei network equipment, including routers, switches, and access points, to troubleshoot and resolve technical issues.Moreover, I have experience in configuring and maintaining various network systems, including wireless networks, data centers, and cloud networks. I am also knowledgeable in various network protocols, including TCP/IP, MPLS, and BGP.As a Field Engineer, I am responsible for maintaining positive relationships with clients and ensuring that their technical issues are resolved promptly and efficiently. I am adept at communicating technical information to non-technical stakeholders, providing training and support to end-users, and documenting technical procedures and processes.Above all, I am dedicated to providing excellent service to our customers and ensuring that they receive the best possible support from our team. Whether it's resolving technical issues, implementing new systems and processes, or providing ongoing support, I am committed to ensuring that our customers have the tools and resources they need to succeed.
Frequently Asked Questions about Mohammad Shehryar
What company does Mohammad Shehryar work for?
Mohammad Shehryar works for Custom Neon®
What is Mohammad Shehryar's role at the current company?
Mohammad Shehryar's current role is Design and Quotation Consultant.
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Mohammad Shehryar
Student At Ghulam Ishaq Khan Institute Of Engineering Sciences And TechnologyPakistan -
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