Shari Lyons Email & Phone Number

Overland Park, KS, US

Chesapeake, Virginia, United States

Facilitate and train with confidence and provide support to Learning Associates to ensure technical classroom preparation, planning and access requests are complete and timely. Member of Graduating class of 2022/2023 Leadership Development Program (LDP) program a nine (9) months program focused on building high performing associates into transformational.

Chesapeake, Virginia

Building customer loyalty one cardholder at a time. Advocating for my customers with efficient problem solving and creative thinking skills. Building promoters by de-escalating the experiences of inbound transfers with soft skills & principle based servicing. Focusing on cardholders while providing accurate and appropriate information to answer questions.

Chesapeake VA

Motivate and encourage call center agents through escalated calls through positive communication and feedback. Devised ways to optimize procedures and keeping staff motivated. Assisted in the formulation of target goals for individuals and the team as a collective. Promoted team morale and engagement in a competitive/fun working environment.Managed a team.

Virginia Beach, Virginia, United States

Competent, skilled, and enthusiastic nail technician. Proficient in providing clients with high-end nail care services, ensuring repeat business as a result. Able to determine clients’ specific requirements, and suggesting salon services accordingly. Dedicated to remaining up to date with the latest nail service technologies, designs, and trends. Bringing.

Chesapeake, Virginia

Gained confidence in public speaking and facilitated meetings in person and online. Mastered ability to be present and engaged with environment while being fully connected with the audience. Acclimated quickly to learning environment allowing me to assist Learning Associate with co facilitating within 2 weeks of internship. Assisted with Onboarding of new.

Norfolk, Virginia Area

Provided service to shareholders, brokers/dealers and retirement plan administrators across the United States. Reviewed and processed sources to assist in managing mutual fund accounts by investing assets and account maintenance. Exercised sound judgment, exceptional attention to detail and effective research skills. Made outbound calls to broker/dealer.

Chesapeake, Virginia

Answered and responded to incoming calls from employees and former employees with questions about their pension benefits and the client’s current pension announcement/project. Provided information and resolved any issues pertaining to these calls in a timely, courteous and professional manner. Followed up on outstanding issues to ensure resolution, while.

Overland Park, KS

As Quality Assurance (QA) Coordinator received Fair Credit Reporting Act (FCRA) certification to ensure a high level of accuracy and investigate issues related to quality of information within consumer reports. Main responsibility to review criminal case dockets and information thoroughly to ensure accuracy while maintaining QA standards and objectives..

New Century, Kansas

• Provided administrative support for National Account Sales. Proactively determined the needs of the Sales Director and provide direct administrative support in the following areas:
• Calendar Management
• Meetings
• Projects/Reports
• Travel/Expense ReportingMonthly management of expense statements & variance analysis for all outside field representatives amongst the National Account Sales team.Coordinated monthly departmental staff meetings and.

New Century, Kansas

Acted as a point of contact within the Inside Sales organization for several Outside Field Sales Representatives handling requests including pricing requests, detailed investigations into pricing and product discrepancies, following up on business leads from the field, and coordinating with various sales support personnel to resolve other issues. Post.

Associate Of Science - As, Management Specialization: Small Business Management And Entrepreneurship

Associate Of Arts And Sciences (Aas), Business, Management, Marketing, And Related Support Services, Gpa 3.8

Through marketing and management courses and in the capstone course, currently learning the latest in business and consumer marketing.

Certificate, Certified Nurse Aide, 4.0

Graduated the 96-hour course that proceeded classroom and clinical instruction for basic care of clients in long-term and acute-care.

Diploma, High School/Secondary Diplomas And Certificates