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Sharina A. Email & Phone Number
Customer Success Manager
at
GitLab
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
London, England, United Kingdom
Company size
Who is Sharina A.? Overview
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Quick answer
Sharina A. is listed as Customer Success Manager at GitLab, a company with 331 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Sharina A..
Sharina A. previously worked as Senior Customer Success Manager (EMEA) at Chef Software and Senior Customer Success Manager (EMEA) at Creadits. Sharina A. holds Bachelor Of Arts (B.A.), Graphic And Media Design/ Design For Advertising from University Of The Arts London.
Company email context
Email format at GitLab
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GitLab
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Profile bio
About Sharina A.
With over ten years in Account Management/ Customer Success, I've had the privilege of guiding clients through every stage of their journey. My focus is on building strong relationships, implementing strategies that drive customer success, and fostering business growth. I’m dedicated to understanding each client’s unique needs and collaborating closely to achieve their goals, thriving in a culture that values trust and autonomy.
Current workplace
Sharina A.'s current company
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Gitlab
9 roles
Sharina A. work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager (Emea)
CurrentPrioritised customer advocacy to accelerate renewals and expansion, consistently exceeding growth targets. Managed a diverse portfolio of enterprise banking clients (Barclays, Lloyds, State Street), driving significant value through strategic initiatives and proactive engagement. Built strong, lasting partnerships and delivered seamless support, ensuring.
Oct 2021 - Present
Senior Customer Success Manager (Emea)
Delivered creative advertising strategies that scaled client apps on platforms like Facebook, Google, and TikTok, achieving a 200% average increase in MRR for renewals. As POD lead, consistently exceeded MRR targets by 20%, driving upgrades and upsells. Managed the entire production cycle, built strong client partnerships, and led campaign strategy.
Sep 2019 - Oct 2021
Business Development - London Territory
In 2019, I generated $2.7M in revenue for the London Territory team, created $3.2M in sales opportunities, and surpassed Q4 KPIs by 120% while earning two AWS certifications. I engaged with C-level executives, generating 250 opportunities worth $5M in annual revenue. Leveraging technical expertise, I achieved the highest partner attachment rate in EMEA and.
Sep 2018 - Sep 2019
Campaign And Creative Manager
Managed high-impact advertising campaigns for top brands like Netflix and Microsoft, driving creative excellence and performance under tight deadlines. Led Pan-EU campaigns and served as the 'Devices SME' for Fire devices, supporting product development.
Sep 2016 - Aug 2018
Digital Account Manager
Led digital transformation projects using agile methods, driving bespoke CMS solutions and managing the full project lifecycle. Engaged stakeholders, ensured timely delivery, and developed strategies to enhance client relationships. Directed digital campaigns and oversaw the creation of key tools for Unite the Union, including an automated email system and.
Oct 2015 - Sep 2016
Account Manager
Proactively managed a large partner portfolio, achieving over 30% revenue growth—double the average of peers. Successfully demonstrated SaaS product benefits and conducted 1:1 training, leading to a 90%+ adoption rate.
Jun 2015 - Sep 2015
Account Manager
Managed a portfolio of accounts, including Canon and Philips, overseeing mobile app development from ideation to delivery. Successfully managed client expectations and timelines while identifying and converting opportunities into leads.
Mar 2014 - Apr 2015
Corporate Receptionist
Provided front-of-house services across 20 multi-tenanted buildings in central London.Managed building maintenance administration and ensured smooth daily operations.
Aug 2011 - Mar 2014
Team & coworkers
Colleagues at GitLab
Other employees you can reach at chef.io. View company contacts for 331 employees →
WF
Willian Fernandes
Colleague at GitlabSantos, São Paulo, Brazil, Brazil
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DB
Darwin Biar
Colleague at GitlabKenya, Kenya
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AK
Akash Khurana
Colleague at GitlabBengaluru, Karnataka, India, India
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DB
Dominique Brink
Colleague at GitlabCity Of Johannesburg, Gauteng, South Africa, South Africa
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MS
Max Spencer
Colleague at GitlabGreater Newcastle Area, Australia
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NL
Nhung Le
Colleague at GitlabAtlanta Metropolitan Area, United States
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JR
Joshua Roberts
Colleague at GitlabArlington, Texas, United States, United States
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JS
Jeremiah Stephen
Colleague at GitlabDelhi, India, India
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SS
Soniv Sames
Colleague at GitlabHarare, Harare, Zimbabwe, Zimbabwe
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TK
Tawonga Katawalyuwa
Colleague at GitlabSouth Africa, South Africa
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Willian Fernandes
Colleague at GitlabSantos, São Paulo, Brazil, Brazil
View →
DB
Darwin Biar
Colleague at GitlabKenya, Kenya
View →
AK
Akash Khurana
Colleague at GitlabBengaluru, Karnataka, India, India
View →
DB
Dominique Brink
Colleague at GitlabCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
MS
Max Spencer
Colleague at GitlabGreater Newcastle Area, Australia
View →
NL
Nhung Le
Colleague at GitlabAtlanta Metropolitan Area, United States
View →
JR
Joshua Roberts
Colleague at GitlabArlington, Texas, United States, United States
View →
JS
Jeremiah Stephen
Colleague at GitlabDelhi, India, India
View →
SS
Soniv Sames
Colleague at GitlabHarare, Harare, Zimbabwe, Zimbabwe
View →
TK
Tawonga Katawalyuwa
Colleague at GitlabSouth Africa, South Africa
View →
1 education record
Sharina A. education
FAQ
Frequently asked questions about Sharina A.
Quick answers generated from the profile data available on this page.
What company does Sharina A. work for?
Sharina A. works for GitLab.
What is Sharina A.'s role at GitLab?
Sharina A. is listed as Customer Success Manager at GitLab.
Where is Sharina A. based?
Sharina A. is based in London, England, United Kingdom while working with GitLab.
What companies has Sharina A. worked for?
Sharina A. has worked for Gitlab, Chef Software, Creadits, Amazon Web Services (Aws), and Amazon.
Who are Sharina A.'s colleagues at GitLab?
Sharina A.'s colleagues at GitLab include Willian Fernandes, Darwin Biar, Akash Khurana, Dominique Brink, and Max Spencer.
How can I contact Sharina A.?
You can use AeroLeads to view verified contact signals for Sharina A. at GitLab, including work email, phone, and LinkedIn data when available.
What schools did Sharina A. attend?
Sharina A. holds Bachelor Of Arts (B.A.), Graphic And Media Design/ Design For Advertising from University Of The Arts London.
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