Administrative Assistant
Current- Assistance in handling inbound/outbound calls, emails and system enquiries.- Preparation of contracts for employees, contractors, third-party and allied healths. - Booking services for home care clients by creating master rosters as well as monitoring daily changes to existing rosters. - Updating support workers qualifications and availability.- Reading notes and documentations from support workers, and assigning important notes to respective person-in-charge and case… Show more - Assistance in handling inbound/outbound calls, emails and system enquiries.- Preparation of contracts for employees, contractors, third-party and allied healths. - Booking services for home care clients by creating master rosters as well as monitoring daily changes to existing rosters. - Updating support workers qualifications and availability.- Reading notes and documentations from support workers, and assigning important notes to respective person-in-charge and case manager.- Keeping track of invoices; and uploading them to the database. - Communicating client requests, feedback/complaints, and general enquiries to keep the team informed. - Managing referrals for third-party suppliers and allied health professionals depending to client needs.- Maintaining client, and care worker compliance and documentation according to government standards.- Ensure all documentation is accurately and comprehensively completed in databases and software programs according to organization policies and procedures and legislative frameworks.- Designing souvenirs and editing marketing materials of the company such as brochures, flyers, banners and posters etc. Show less
