Shari Webb

Shari Webb Email and Phone Number

Customer Service Representative @ Comfort Connect
Laurel, MD, US
Shari Webb's Location
Laurel, Maryland, United States, United States
Shari Webb's Contact Details
About Shari Webb

25+ years of sales, management, marketing and customer service. Proven track record of improving processes and efficiency, building relationships and maintaining employee satisfaction. B2B marketing, lead management, direct to consumer sales and service. Sales, inventory and personnel manager. Banking and Lending. Recruiting, hiring, training, coaching. P&L and expense control. Exceeding sales goal and customer service ratings. Social Media engagement. Licensed Mortgage Loan Officer NMLS 870180

Shari Webb's Current Company Details
Comfort Connect

Comfort Connect

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Customer Service Representative
Laurel, MD, US
Shari Webb Work Experience Details
  • Comfort Connect
    Customer Service Representative
    Comfort Connect
    Laurel, Md, Us
  • Comfort Connect
    Customer Service Representative
    Comfort Connect Jan 2024 - Present
  • Movement Mortgage
    Loan Officer Assistant/ National Sales Trainer
    Movement Mortgage Nov 2019 - Feb 2024
    Maryland, United States
  • Delaware North
    Assistant Retail Manager
    Delaware North Feb 2019 - Aug 2019
    Baltimore, Maryland
    Team Store manager, Baltimore Orioles
  • Renewal By Andersen
    Retail And Event Manager, Marketing
    Renewal By Andersen Dec 2017 - Feb 2019
    Dmv
  • Follett Higher Education Group,  Bowie State University Bookstore
    Manager
    Follett Higher Education Group, Bowie State University Bookstore Aug 2014 - Dec 2017
    Bowie, Md
    Manage retail, textbook and convenience store on state university campus. Lead team to achieve sales, inventory, customer service, and profitability goals. Local and social media marketing and national campaign execution. Hire, train, schedule and performance management for 10-25 associates. AP/AR management, store accounting. Campus and community relations. P&L responsibility, including controlling staff, supply, and other expenses. Work with local vendors to improve product selection and sales. Serve on graduation committee. Partner with campus contacts to produce new events, campaigns and on-site sales opportunities.
  • Movement Mortgage
    Mortgage Loan Officer
    Movement Mortgage Jan 2012 - Aug 2013
    Baltimore, Maryland Area
    Residential Mortgage lender
  • Cas Severn, Inc
    Marketing Manager
    Cas Severn, Inc Aug 2006 - Jan 2013
    Laurel, Md
    Marketing campaign and event coordinator. Managed CRM. Responsible for marketing budget. Worked with partners to create and execute revenue generating educational events. Maintained social media outlets. Designed marketing collateral for products and services. Led team to modernized website and online marketing. Procured marketing giveaways, set up contracts, and represented company at trade shows and partner events. Tracked and drove sales leads through lead management system. Reported directly to the President.
  • Our365/ Growing Family
    District Sales Manager
    Our365/ Growing Family Mar 2005 - Aug 2006
    Managed staff of 25-30 hospital/newborn photographers/sales in DC, MD, VA. Accountable for sales and profitability. Insured high level of customer service and adherence to hospital security and infection controls. Responsible for hospital contracts, maintaining relationships and winning new business. Improved sales and processes. Recruited, hired, training, and coached for sales and service success. Trained hospital personnel /volunteers on photography and sales through classes, on the job training and continued coaching. Maintained equipment, including computers, cameras, consoles.
  • Bank Of America
    Banking Center Manager
    Bank Of America Feb 1997 - Feb 2005
    Managed day to day sales, operations and associates in banking centers. Hired, trained and coached associates for excellence in sales, service and profitability. Held daily huddles and weekly meetings to communicate corporate initiatives. Maintained company and federal government required training and training logs. Led team to serve customers for meet goals in customer service and sales.
  • Lifetouch
    District Manager
    Lifetouch Aug 1984 - Sep 1992
    District manager for 14 retail stores in DC, MD, VA. recruited, hired, trained and maintained staff of 14-16 store managers and trainees. Responsible for P&L, local promotions, execution of marketing campaigns, host mall and store relations, customer service and photography quality. Evaluated and coached staff of 95-100 for successful sales increase. Control expenses, including staffing, supplies, and overhead for maximum profitability. Reported to Senior VP of Sales.

Shari Webb Skills

Sales Mortgage Lending Management Banking Mortgage Banking Loans Sales Management Lead Generation Team Building Marketing Fha Loan Origination Selling Refinance Credit Account Management Strategic Planning Marketing Strategy Time Management Residential Mortgages Project Management First Time Home Buyers Salesforce.com New Business Development Business Development Relationship Management Team Leadership Finance Leadership Working With First Time Home Buyers Event Planning Customer Service Customer Satisfaction Labor Management Inventory Management Inventory Control Scheduling Cash Management Recruiting Social Media Marketing Retail Training Microsoft Office Store Management Merchandising Social Media Online Marketing Sales Operations Customer Relationship Management Microsoft Word

Shari Webb Education Details

Frequently Asked Questions about Shari Webb

What company does Shari Webb work for?

Shari Webb works for Comfort Connect

What is Shari Webb's role at the current company?

Shari Webb's current role is Customer Service Representative.

What is Shari Webb's email address?

Shari Webb's email address is sh****@****ett.com

What schools did Shari Webb attend?

Shari Webb attended University Of Maryland University College.

What skills is Shari Webb known for?

Shari Webb has skills like Sales, Mortgage Lending, Management, Banking, Mortgage Banking, Loans, Sales Management, Lead Generation, Team Building, Marketing, Fha, Loan Origination.

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