Sharlene Smith Email and Phone Number

Leads the support team to facilitate logistics processes, pricing and signing, and merchandise operations. Work on building a team that drives for productivity and results as well as develop the team members for new roles. Accountable for all merchandising and visual execution Accountable for all support functions - Unloading trucks, prepping the stockroom, getting merchandise on the floor, moving fixtures, replenishment of merchandiseEffectively schedule all support resources while maintaining a positive budget.

Leadership and management training to drive profitable sales in while creating a fast, fun, and friendly culture. Top results in guest survey scores. Directly leading a team leaders over a team of 40 in charge of Guest Experience at Target, and 200 team members to make impact in sales. Drive sales and met payroll goals in a $35 million store.Won "Tip of the Spear" award for top performance in district for conversion.Proven results with Team survey.Food Safety certified. Successfully implemented new technologies and innovations to the team and store level. Planned events for volunteering goals and engaged the team to participate to exceed store and district goals. Captained the assessments for the store to ensure compliance.Supported other stores in District and trained other Leaders/Managers.Collaborated and partnered with peers to success on a weekly and daily basis.

Worked with La Tech Intellectual Property in engineering classroom and outside research to bring IP to market. Managed 3 teams of engineering students to accomplish goals set by program and mentorsPracticed degree focus in pilot program for La TechTime management skills by creating research and meeting schedulesPart of the $1.1 million “i6 Green Challenge” grant, which was recently awarded to Louisiana Tech to establish the LA_i6 Proof of Concept Center on the Louisiana Tech campus

Built employee morale and work ethic in retail environmentIncreased cross-trained employees by 3%Continued customer service and leadership trainingManager In TrainingIntroduced a cross-training process to district in project

At Economics and Finance Department in the College of Business. Facilitated activities for the department head and teachers for smooth operations. External relations, and student guidance. Excelled in Word, PowerPoint, and typing skillsWorked with professors and other employees to facilitate smooth office and class operationsFamiliar with filing and proper organizational skillsLearned more of the campus and its operations through departmental interfacing with other collegesOther duties included using computer skills and copying for professorsData entry, Receptionist dutiesReceived merit citation for organizational skills and attendanceProficiency in MS Windows, MS Outlook, MS Excel, MS Word, MS PowerPoint

Created a new image for the student organization. Lead weekly meetings. Increased attendance to multiple events. Valuable leadership experience. Worked to promote innovation and empower entrepreneurs. Team building and management experience.

Organized play from ages 6mo to 12 yearsCreative experience from games to disciplineProblem solving skills CPR and Child Care Certification earned while employedAccompanied field tripsCovered dietary requirements for childrenParent and teacher conferences (communication skills)

Organized daily duties for staff, including schedules, to-do lists, inventory managementMet and exceeded sales goals set by upper management by creative selling techniquesLearned marketing and floor plans for optimum profitabilityMaintained customer relations and high customer serviceTaught and led young staff members in ethics and future business opportunities