Experienced Planning and Operations Manager focused on Business Development, Customer Satisfaction, Inventory Management, People Development and Product Launches. I’m a big picture thinker with the ability to zoom in and focus on both detailed and strategic planning. I bring with me over 10 years experience managing multiple teams of employees while maintaining work schedules, updating policies and procedures, and driving employee engagement. I’m passionate about building highly successful teams and finding ways to keep people motivated and excited about accomplishing great things! As a communication specialist I excel at building trust and rapport at all levels. From coaching team members, supporting clients, running training sessions and engaging with stake holders to not only improve staff performance and team engagement, but also to facilitate company growth. Recognized as an influential leader who builds and leads successful teams that exceed revenue and profit objectives. Regularly responsible for aligning and holding cross functional teams accountable for collaborative projects, while keeping them within budget and on time. A passionate advocate for establishing a team culture and enhancing the customer experience with a range of experience in sales, operations, management, training, onboarding and logistics in both mid-market and global organizations.Specialties: Project Management, Talent Leadership, Change Management, Operations Leadership, Customer Experience, Optimizing Results, Supply Chain Management, Account Management, Account Recovery Management, Revenue Growth, Business Strategy, Sales and Adaptability.