Sharma Brown-Addison, Csm Email & Phone Number

Florida, United States

Orlando, Florida, United States

• Managed the Total Solution Initiative (Integrated Booking Engine and Personalization) related to hotel reservations software to provide a cohesive, modernized, templated, and high converting web and booking experience..
• Managed activities regarding project risk and change management for large-scale IT Projects. Assesses inter-project/initiative dependencies and gauges the financial impact and risk of the project.
• Proactively provide leadership overview status on projects outside of standard status reporting. Along with providing C-level executives bi-weekly communications and reviews on the E&T Architecture initiatives.
• Facilitated regular project and update meetings. Along with being accountable for overall progress and use of resources.
• Ensured project objectives are understood and aligned between team members (Product and Tech).
• Ensured all stakeholders are adequately consulted and are satisfied with each deliverable as it affects their specialist area.

Orlando, Florida Area

• WALT DISNEY PARKS AND RESORTS - SR IT PROJECT MANAGER (CONSULTANT)
• Facilitated day to day activities regarding the My Magic Plus project (MM+) in the Parks in Resorts Tower. Including change requests, issues management, risk management, and executive status reporting.
• Coordinated with all stakeholders and dependent projects to develop detailed schedule (s) for deployments.
• Orchestrated cross-functional teams to gain agreement on scope, approach, assumptions, dependencies, risks, and budget.
• Re-energized a back to basics plan for the MODE B deploy of the GAM application.
• Led the Command Center through Hyper Care of MODE B deployment and liaison with Internet Help Desk (IHD) and Avengers team.

Columbus, Ohio Area

-Managed activities regarding project risk and change management for the largest-scale IT projects. Assesses inter-project/initiative dependencies and gauges financial impact and risk of the project. -Managed project scope change process including the facilitation of issue/gap identification and resolution with business units, systems areas, channel.

Columbus, Ohio Area

-Project Manager for small to medium scale projects along with larger efforts at the excess of $2.4 million that were delivered on time and within budget-Provided thought leadership by assisting in the development of small project governance model for the Customer Service and Billing BSA; along with creating a Feedback Loop process between Delivery.

Columbus, Ohio Area

Provided project management coordination, support, and assistance from initiate to implementation to project manager(s) on Tier 1 programs.

Columbus, Ohio Area

-Responsible for business and system requirements documentation, developing test plans, working on testing defects, implementing changes to existing process, gathering estimates of work, coordinating training and developing communication plan. Project Manager for Customer Choice and Conversion Codes Project/ Affinity Project -Liaison between business and.

Columbus, Ohio Area

-Liaison between the business and systems area(s) in developing a prototype of the eNationwide Intranet website

Columbus, Ohio Area

-Led 6 application areas and managed temporary help through certification and re-certification by ensuring due diligence was communicated and practiced, as defined by Internal Audits and Legal Counsel on time and within budget for the Y2K Program Office