Gaurav Sharma Email and Phone Number

With over 9 years of experience in CRM implementation and product management, I am a Manager of Dynamics 365 and Power Platform at Ingram Micro, a global leader in technology distribution and supply chain services. I lead a team of Systems Analysts and Microsoft Certified CRM experts in delivering innovative and enterprise-grade digital solutions for users across 40+ countries, using Microsoft Power Platform and other vendor technologies.In my current role, I contribute to large-scale Microsoft Dynamics 365 Customer Engagement projects, using agile-scrum, and tools such as Figma, UXPIN, and Atlassian JIRA and Azure Devops board.My core competencies include - Strong fundamentals in Architecting and solution design using Dynamics 365 and Power PlatformBusiness AnalysisStakeholder and Change management Product managementTraining and product demo Team building and leadershipBusiness Analysis