Customer Success Manager
Current
Sep 2024 - Present
AeroLeads people directory · profile
Asmita Sharma Email & Phone Number
Customer Success Manager | Onboarding, Adoption, Key Account Management, Expansion, Retention, Upsell
at
Skillsoft
1 work email found
@mozilla.org
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager | Onboarding, Adoption, Key Account Management, Expansion, Retention, Upsell
Location
Gurugram, Haryana, India
Company size
Who is Asmita Sharma? Overview
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Quick answer
Asmita Sharma is listed as Customer Success Manager | Onboarding, Adoption, Key Account Management, Expansion, Retention, Upsell at Skillsoft, a company with 2189 employees, based in Gurugram, Haryana, India. AeroLeads shows a work email signal at mozilla.org and a matched LinkedIn profile for Asmita Sharma.
Asmita Sharma previously worked as Customer Success Manager at Skillsoft and Customer Success Manager II at Wipro. Asmita Sharma holds Bachelor Of Technology (Btech), Computer Science from Government Women Engineering College.
Company email context
Email format at Skillsoft
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{first}@mozilla.org
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AeroLeads found 1 current-domain work email signal for Asmita Sharma. Compare company email patterns before reaching out.
Profile bio
About Asmita Sharma
Experienced professional with 9+ years of experience with a problem-solving mindset and a proactive approach with a demonstrated history of handling projects. Skilled in administrating & monitoring client accounts, reporting, relationship building, project management, scoping, escalation handling, taking care of retention/renewals, up-selling, and training. Ability to work in dynamic, diverse, and cross-functional teams and provide expertise in Customer Relationship Management, Account Management, Relationship Building, Problem Solving, and Critical Thinking. Recognized consistently for performance excellence and contributions to success. Highly experienced in crowdsourcing and talent-as-a-service customer success with making operational and procedural improvements.
Listed skills include Core Java, Website Development, Xml Schema, Client Relations, and 22 others.
Current workplace
Asmita Sharma's current company
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Skillsoft
10 roles
Asmita Sharma work experience
A career timeline built from the work history available for this profile.
Customer Success Manager Ii
Oct 2022 - Aug 2024
Customer Success Manager
Leading Customer Success for Talent-as-a-service Program at Topocoder.
Apr 2021 - Oct 2022
Customer Success And Sales Enablement Lead
For Sales Enablement: 1. Develop, curate and update content and logistics to on-board new sales hires in our Sales Enablement content repository 2. Lead on-site and web based live training sessions for the sales and delivery team 3. Track, create, and analyze reports on sales KPIs, training metrics and other business success metrics using Salesforce 4..
Jul 2019 - Mar 2021
Customer Success And Platform Operations Lead
For Customer Experience Success:1. Design and plan the CX Strategy/Process for SMB and Enterprise Business, owning customer experience for all the projects which includes survey designing, analysis of feedbacks, root cause analysis by survey follow-ups with clients and sharing actionable with the team to improvise.2. Created client specific surveys and.
Nov 2017 - Jul 2019
Specialist
Experience in cultivating good relations with customers. Excellent in understanding payment and credit related things. Negotiating with the debtors to expedite the recovery process. Documenting and maintaining accurate and pertinent information on customer accounts.
Apr 2017 - Nov 2017
Process Trainer
BEST certified- Training and Learning and development certification for the organization. Delivered dynamic training sessions (customer service, soft skills, process training, refresher training, etc.) across the enterprise with developing measurable training modules related to new hire needs.
Aug 2016 - Feb 2017
Team Lead
JUMP certified- Leadership certification for the organization. Managing the team effectively to ensure achievement by establishing action of client targets along with Training the new employees in the voice process as well as in the technicalities of the product to provide support to customers. Overseeing the quality of deliverables.
Nov 2015 - Jul 2016
Associate
Handling customers for premium clients. Excellent in converting the cold calls into a new assignment. Expertise in taking follow up on a daily basis. Expertise in working with a team.
Aug 2015 - Nov 2015
Campus Ambassador
Apr 2014 - Jun 2015
Team & coworkers
Colleagues at Skillsoft
Other employees you can reach at skillsoft.com. View company contacts for 2189 employees →
RB
Robert Brodeur
Colleague at Skillsoft
Manchester, New Hampshire, United States, United States
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CN
Collis Newbill
Colleague at Skillsoft
Scottsdale, Arizona, United States, United States
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TH
Tom Harisis
Colleague at Skillsoft
Ontario, New York, United States, United States
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JV
Jim Vance
Colleague at Skillsoft
Phoenix, Arizona, United States, United States
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KD
Kevin D. Schweers
Colleague at Skillsoft
Cary, North Carolina, United States, United States
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RW
Rich Wagner
Colleague at Skillsoft
New York City Metropolitan Area, United States
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CF
Caroline Fox
Colleague at Skillsoft
Ireland, Ireland
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KE
Kristen Erickson-Corn
Colleague at Skillsoft
Townsend, Massachusetts, United States, United States
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LS
Lakshmanan S
Colleague at Skillsoft
Chengalpattu, Tamil Nadu, India, India
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TD
Traci Dube
Colleague at Skillsoft
North Smithfield, Rhode Island, United States, United States
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Robert Brodeur
Colleague at Skillsoft
Manchester, New Hampshire, United States, United States
View →
CN
Collis Newbill
Colleague at Skillsoft
Scottsdale, Arizona, United States, United States
View →
TH
Tom Harisis
Colleague at Skillsoft
Ontario, New York, United States, United States
View →
JV
Jim Vance
Colleague at Skillsoft
Phoenix, Arizona, United States, United States
View →
KD
Kevin D. Schweers
Colleague at Skillsoft
Cary, North Carolina, United States, United States
View →
RW
Rich Wagner
Colleague at Skillsoft
New York City Metropolitan Area, United States
View →
CF
Caroline Fox
Colleague at Skillsoft
Ireland, Ireland
View →
KE
Kristen Erickson-Corn
Colleague at Skillsoft
Townsend, Massachusetts, United States, United States
View →
LS
Lakshmanan S
Colleague at Skillsoft
Chengalpattu, Tamil Nadu, India, India
View →
TD
Traci Dube
Colleague at Skillsoft
North Smithfield, Rhode Island, United States, United States
View →
3 education records
Asmita Sharma education
Bachelor Of Technology (Btech), Computer Science
Government Women Engineering College
High School, Physics-Chemistry-Mathematics
Cambridge Court High School, Jaipur
Middle School, High School/Secondary Diploma Programs
Alok Senior Secondary School, Udaipur
FAQ
Frequently asked questions about Asmita Sharma
Quick answers generated from the profile data available on this page.
What company does Asmita Sharma work for?
Asmita Sharma works for Skillsoft.
What is Asmita Sharma's role at Skillsoft?
Asmita Sharma is listed as Customer Success Manager | Onboarding, Adoption, Key Account Management, Expansion, Retention, Upsell at Skillsoft.
What is Asmita Sharma's email address?
AeroLeads has found 1 work email signal at @mozilla.org for Asmita Sharma at Skillsoft.
Where is Asmita Sharma based?
Asmita Sharma is based in Gurugram, Haryana, India while working with Skillsoft.
What companies has Asmita Sharma worked for?
Asmita Sharma has worked for Skillsoft, Wipro, Genpact, Teleperformance India, and Teleperformance.
Who are Asmita Sharma's colleagues at Skillsoft?
Asmita Sharma's colleagues at Skillsoft include Robert Brodeur, Collis Newbill, Tom Harisis, Jim Vance, and Kevin D. Schweers.
How can I contact Asmita Sharma?
You can use AeroLeads to view verified contact signals for Asmita Sharma at Skillsoft, including work email, phone, and LinkedIn data when available.
What schools did Asmita Sharma attend?
Asmita Sharma holds Bachelor Of Technology (Btech), Computer Science from Government Women Engineering College.
What skills is Asmita Sharma known for?
Asmita Sharma is listed with skills including Core Java, Website Development, Xml Schema, Client Relations, C, Web Content, Training And Development, and Sales Operations.
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