Sharmaine Duell Email & Phone Number

United Kingdom

● Ensuring that all event infrastructure is sourced and booked (including suitable fencing, structures, AV, toilets, F&B provisions, back of house spaces and more)● Overseeing the build, ensuring safety of team and suppliers● Ensuring delivery has minimal impact on venue teams● Ensuring site rules & regulations are respected and adhered to● Overseeing and managing onsite stewards, F&B suppliers & actors throughout delivery● Ensuring the flow of visitors runs smoothly● Ensuring all safe-guarding and child safety procedures are followed carefully● Live event reporting● Completing H&S documentation● Sourcing suppliers, merchandise, stock, accommodation and transport● Partner management: overseeing relationships with vendors and partners● Logistics and operations: managing on-site logistics, staffing, safety, and contingency plans

- managed delivery of and content creation for Facebook event- provided online support during live virtual event elements- reviewed and refined event policies- assessed content and delivery methods for accessibility

- act as the key contact and service facilitator for special event clients - liaise with a variety of internal and external stakeholders and service providers- review and assess event applications- address, mitigate and communicate potential opportunities, conflicts and/or risks related to the planned activity- relay need for compliance and explained applicable guidelines, regulations, bylaws and/or policies- review event site plans- review, comment on and contribute to the development and approval of client’s traffic management and/or safety plans- facilitate the use of city services- connect clients with other relevant permitting branches and/or authorities pertinent to the proposed event and work with those branches and/or authorities to facilitate client’s compliance and success- arrange, attend and present to client and stakeholder meetings- request and/or review neighborhood engagement plans- review and write letters of notification and/or approval- write accurate work requests and submit to appropriate department- write and supply clients with accurate, complete special events permits- manage deposit schedules and provide estimates- enter and manage information in database and branch calendar - act as first contact in complaint and/or conflict resolution before, during and after event- conduct post-activity review, analysis and provide recommendations for improvement to client and branch management- maintain organized project files/records, and close project files - contribute to operational innovation through constructive recommendations regarding branch process, procedure and policy- share expertise with, mentor, educate and/or advise organizers of emerging events and other municipal jurisdictions’ event staff- participate in presentations and/or workshops with event personnel as subject matter expert.

Vancouver, British Columbia, Canada

- maintain repeat clientele- prospect and acquire new business- work with clients to create and finalize details of their orders and events ahead of daily deadlines- communicate confirmed orders and details to all internal departments and external vendors as needed- conduct daily departmental meetings to review upcoming orders- maintain thorough knowledge of catering menus and standard operating procedures- other duties as assigned

Vancouver, British Columbia, Canada

On-site front of house supervisor at various catered events. - act as on-site liaison between clients, sales staff, vendor and venue partners, other team members- manage event timelines- supervise and assist with set up, tear down, and food and beverage service- respond quickly and thoughtfully to any changes or challenges that arise during service to ensure event delivery is not compromised

Vancouver, British Columbia, Canada

- responsible for creation and direction of festival programming- liaise with local partners, vendors and authorities- assist with grant applications and report backs- responsible for budget planning and adherence- hire and oversee festival contractors

Vancouver, British Columbia, Canada

Lead the planning and execution of Car Free Day Commercial Drive, including the transition from live event to virtual event planning. - support team of coordinators to produce concurrent online activities across multiple platforms and formats- manage technical team to produce marathon livestream event- manage all onsite production during livestream filming - schedule and lead weekly phone and video meetings with coordinators- create production schedule- create moderator guidelines for events- create COVID-19 safety plan

Vancouver, British Columbia, Canada

Consult with a local ad agency on production and design elements for The Art of Wonder by Gryphon Development.- manage cross functional agency, vendor and client teams - create and maintain schedules - communicate meeting minutes and project updates - manage additional print projects as needed

Vancouver, British Columbia, Canada

Coordinate hospitality service in BC Place's executive suites and premium service areas. - assist customers and clients in planning their catering for all events- liaise between event partners, clients, guests and BOH teams- build and maintain client relationships - plan various other catering functions - hire and manage up to 100 union staff - various administrative duties - update websites and digital and print menus seasonally and as needed- previously led the integration of a new ordering technology

Associate Certificate, Event Marketing, 93 Gpa

Diploma Of Art, Musical Theatre & Commercial Dance